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Why does the app make us repeat reviewing the exact same name/letters?

Vern_1
Vern_1 ✭
October 19, 2022 edited August 16, 2024 in Get Involved/Indexing

It is so strange to be working in Argentina and the app makes me look at and approve or correct the same exact name sometimes twice. Do you know why?

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Answers

  • Dellory Matthews
    Dellory Matthews ✭✭✭✭
    October 22, 2022

    I don't know why, but it's been happening to me too - for records from Mexico in the Get Involved app on my Android phone.

    0
  • Vern_1
    Vern_1 ✭
    November 12, 2022

    Still no answer.

    0
  • Vern_1
    Vern_1 ✭
    January 23, 2023

    Still no answer.

    0
  • maryellenstevensbarnes1
    maryellenstevensbarnes1 ✭✭✭✭✭
    January 23, 2023

    If I were using a computer (not a phone) I would say you might need to clear your Family Search Cookies, but I don't know anything about apps and phones - I also have an Android phone and all I can say is that all apps don't always work then I call my grandson or take the phone in for servicing/cleanup.

    0
  • BraydenGraves
    BraydenGraves ✭✭✭
    January 30, 2023

    I don't have much experience with the app, but if I understand correctly, it has you go through every mention of a person in the record. When there are multiple mentions, it asks multiple times.

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