"Error loading image. Please try again later."
Hello,
For the past couple of months, I've had a problem with multiple databases, on multiple computers & in different browsers, when I'm working my way through a database. Without warning & for no apparent reason, I get the "Error loading image. Please try again later.", message. The thumbnail image expands, but does not focus. When I click the "Browse Multiple Images" to expand back to the thumbnails, the thumbnails move in an odd way & the message, "Error loading image. Please try again later." appears again. Today, I've refreshed the page; logged out & back in; closed & reopened the browser, cleared the cache; I even rebooted the computer ... & still, I can't view the images. This has never happened to this extent. Usually if I do one of a few things I get to the image, that is, if I wait a couple of minutes it will resolve itself; if I open the same web address in a different tab, after I close the original tab; click on a different image in the database. Today, none of these things worked.
I'm at a point in my research where I have the tedious job of going through databases, page, by page, by page, which, by itself, is frustrating. To now have this problem is adding a ridiculous amount of time just to view one page!
Please forward this issue to "tech support" to see if they can offer any help.
Attached is a screenshot of the issue:
Thank you for your time.
Steven
PS I did an internet search & other FS users have posted about this issue on Reddit. Here is the link.
Answers
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I'm having the same difficulty today. I scroll through microfilm images, loading as they should, then suddenly encounter this same error message and am unable to continue. It's almost as there's a throttle on number of images or speed at which one can scroll thru? which would be ridiculous. Possibly too many users accessing same collection at same time?
Attaching a screenshot. (or attempting to)
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