Issue adding PDF sources that are already in Gallery

Jack_Prebble

Hi all,

I have recently been trying to transfer/copy some 'memories' I have uploaded (in this case PDF scans of Newspaper Articles into the sources tab as they seem to be better suited there. I am finding though that when trying to 'Select from Gallery' only the image file types are visible as options to upload from the gallery which means I can't connect it with the PDF Memory I have already uploaded and also can't upload it again because Family Search rightly sees it as a duplicate.

Is anyone else having this issue? Why can't PDFs be added from the memory gallery to new sources?

See images below of same folder in gallery... when viewed directly from gallery all file types are visible. When trying to add memory to source from gallery only image files show:

MDRMT

@Jack_Prebble

Thank you for posting your question here in Community.

There are some limitations to the flexibility of PDF documents in FamilySearch. This article gives a short list of those, some of which may be what you are experiencing when trying to attach or tag a PDF to a person.

https://www.familysearch.org/en/help/helpcenter/article/can-i-upload-a-pdf-to-memories

We hope this helps you. Please let us know if we can be of further assistance.

Dennis J Yancey

https://community.familysearch.org/en/discussion/comment/474536#Comment_474536

I dont see anything in the link you provided that indicates a pdf cannot be used a source.

Graham Buckell

There seems to be a bug attaching pdf files to a person when using the new person page. Switch to the old person page and try again.