Memories: Review photo restricted. "Restricted in Error"

Sabrina Tundidor Tizzano

Hi!

I used to receive an email letting me know that my picture was restricted, but I am not receiving it anymore. (My notification settings is not the problem)

What do I need to do in order to request FamilySearch to review it?

Thank you!

Áine Ní Donnghaile

You might check your spam/junk folder for the email. I went through several months last year where I did not receive an email when the bot rejected my uploads. But the last few months, I've received an email every time almost immediately.

You can email support@msg.familysearch.org if you do not receive an email.

Sabrina Tundidor Tizzano

Thank you, there are nothing in my Junk eMail Box from FamilySearch.

And because I am not receiving those emails I will write to support@msg..... I didn't know that possibility. Thank you again.