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Why does FamilySearch create another tab when I click a link?

Tiana
Tiana ✭
September 29, 2022 in General Questions

I search for a person on FamilySearch. I will then click on the person's name which will bring a pop-up square. I click on where it says Person, and then another tab opens up that is a duplicate of the first tab I used. How can I keep it from opening up another tab?

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Best Answer

  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    October 1, 2022 edited October 1, 2022 Answer ✓

    The problem is not on Tiana's end. Anyone can re-create the behavior: go to Search - Family Tree or Family Tree - Find. (Which are two different ways to get to the same thing.) Input whatever search terms you want and click Search to get a list of profiles in the Tree.

    Click the name on one of the search results to get that profile's "person card" (or whatever you want to call it.)

    image.png

    Click "Person" in the bottom right corner of that card. This will take you to a new browser tab with that profile's Details page. That's fine and dandy and not really a problem.

    However, clicking "Person" in the corner of that card also changes the contents of the browser tab containing it: it, too, goes to the profile's Details page, pre-empting your Find results, and creating a redundant tab.

    I have tested this in Firefox and Edge (Win10), and the behavior is identical.

    I believe this is a bug (unintended behavior) that was introduced a few months ago. Most of us don't encounter it much, though, because we're in the habit of right-clicking everything in FS (because of its unpredictable behavior when left-clicking). If you right-click the name in a Find result and tell it to open in a new tab, you get the profile in a new tab while your results list stays put in the original tab.

    So until/unless this bug can be fixed, the workaround is to right-click instead of left-click. Yes, it'll be a new tab rather than your original, but if you don't want the original tab any more, you can always just close it.

    1

Answers

  • OConnorAnne1
    OConnorAnne1 ✭✭✭
    September 30, 2022

    Trying resetting your FamilySearch Cookies and see if that helps https://www.familysearch.org/cookies

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  • Tiana
    Tiana ✭
    September 30, 2022

    It is still doing it.

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    September 30, 2022

    I dont have an answer as to how to fix it

    But I am guessing it may be a configuration setting on your browser - and not anything wrong with FamilySearch,

    1
  • Tiana
    Tiana ✭
    October 2, 2022

    Hi Julia, I knew it wasn't on my end. I never thought of using the right-click. Thanks for the tip. I really appreciate it.

    0
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