Submitted Cases
Is there a way for me to access/review my previously submitted cases??. Sometimes I would like to add additional information, find out the current status, and etc. of a pending case.
Cliff Yardley, Mesa Arizona
Answers
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The old case system no longer exists. I was told, on 7 Jul 2021:
At the end of June FamilySearch decided to no longer use an outside company to service our casework because it was very expensive.
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is there a way I can find search for the questions that I have previously submitted??
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is there a way I can find search for the questions that I have previously submitted??
If you mean here in Community - yes you can locate previous submitted questions.
If you mean in the previous case tracking system - no I do not think those migrated to this new Community system.
Either way to find Community questions/discussions you have submitted by looking under your profile - you can go to:
If they are not listed there you may try the Search feature (at top of the Community home page) and filter on your profile name as Author:
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One post has been edited to remove personally identifiable information.
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As genthusiast suggests, the old case details did not migrate to this community. In the same discussion, from July 2021, I was told
We are no longer keeping track of old cases using that method.
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