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Submitted Cases

Cliff Yardley
Cliff Yardley ✭
September 25, 2022 edited July 9, 2024 in General Questions

Is there a way for me to access/review my previously submitted cases??. Sometimes I would like to add additional information, find out the current status, and etc. of a pending case.

Cliff Yardley, Mesa Arizona

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Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    September 25, 2022

    The old case system no longer exists. I was told, on 7 Jul 2021:

    At the end of June FamilySearch decided to no longer use an outside company to service our casework because it was very expensive.

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  • Cliff Yardley
    Cliff Yardley ✭
    September 26, 2022

    is there a way I can find search for the questions that I have previously submitted??

    0
  • genthusiast
    genthusiast ✭✭✭✭✭
    September 26, 2022 edited September 26, 2022

    @Cliff Yardley

    is there a way I can find search for the questions that I have previously submitted??

    If you mean here in Community - yes you can locate previous submitted questions.

    If you mean in the previous case tracking system - no I do not think those migrated to this new Community system.

    Either way to find Community questions/discussions you have submitted by looking under your profile - you can go to:

    https://community.familysearch.org/en/profile/discussions/Cliff%20Yardley

    If they are not listed there you may try the Search feature (at top of the Community home page) and filter on your profile name as Author:

    https://community.familysearch.org/en/search?query=cliff%20yardley&scope=site&source=community


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  • VartikaNain
    VartikaNain ✭✭✭
    September 26, 2022

    One post has been edited to remove personally identifiable information.

    1
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    September 26, 2022

    As genthusiast suggests, the old case details did not migrate to this community. In the same discussion, from July 2021, I was told

    We are no longer keeping track of old cases using that method. 

    0
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