Please help me reset my previous account username and password

System

This discussion was created from comments split from: FamilySearch account login issue.

patsykellerville1153

Please help me reset my previous account username and password

DavidBeck1

@Pat5,172

Hello

Looking at our FamilySearch account database, we can see you have 3 accounts. You only really need 1!

Do you presently have access to any of these 3 accounts?

One of our Support agents will contact you in a private message and try to help move on and out of this predicament.

Cheerio for now!

VartikaNain

One post has been edited to remove personally identifiable information.

Velda Deidre Moa

Actually FAMILY SEARCH SIGN IN is OK I see.ITS MY CHURCH ACCOUNT THATS BEEN HACKED. Iuse same username password for both accounts.. it allows me to change password but not username

Maile L

@Velda Deidre Moa if you feel there is a security breach with your account, please read this article and follow the instructions within it. https://www.familysearch.org/en/fieldops/article/data-incident-instructions-for-support

lucien Chimene

Please could you help me reseting my previous account username and password? Thank you

Maile L

@lucien Chimene Please read through the FamilySearch Help Center article "I forgot my FamilySearch password or username" at https://www.familysearch.org/en/help/helpcenter/article/i-forgot-my-familysearch-password-or-username