Recents tab no longer available?

johnbonn

Hi. Yesterday the "Recents" tab (to bring up the list of individuals I've recently viewed on Family Tree) no longer appears. Logged in again today and still not there. Has this very helpful function been discontinued?

Caroline A Holdsworth

Good morning Johnbonn

We are sorry that the Recents had disappeared for you, sometimes the engineers are working on the site and remove things for a short while. I can confirm that Recents is here again today and working as it should. If you are still having problems seeing this extremely useful function I would advise that you clear your FamilySearch cookies. Just put the following URL into your address line in your browser www.familysearch.org/cookies and follow the onscreen instructions. If after you have refreshed your screen the Recents doesn't show try clearing all you cookies and temporary files. These can stop the site working as it should. These two articles should help you as well:

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-cookies-from-familysearch

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

I hope this helps, again I can definitely see and use this today.

dontiknowyou

The FamilySearch website has 2 top menu items named Family Tree; only the upper menu leads to the Person menu with the Recents menu in it.

Caroline A Holdsworth

Both the Family Tree and Person Page show the Recents list

The Recents list is also viewable, lovely and large on the New Home Page in FamilySearch

All of these are working today 16 September 2022, I know because I have been using them all morning.

😊