The site does not display the records when clicked on.
When I find a record I want to review, I click on the record and the record does not display. I get the following message.
Film # {{filmController.dgsNum}} Then an option to the right that had add to tree or source box
This just started out of no where?
Best Answer
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The image of that census shows normally for me from your link. I also searched for Jacob Benner in Bedford, Pennsylvania in 1800, and it showed normally from a search.
https://www.familysearch.org/ark:/61903/1:1:XHRW-5Y9
Have you tried clearing your cache? The braces - {{ - sometimes show up when the cache needs to be cleared.
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Answers
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@Alice6,029 Please provide us with more information so we can see if we can replicate the problem you are encountering.
Where are you searching? What are you clicking? A URL is helpful, or a DGS number--something to give us the opportunity to see what you see.
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"United States Census, 1800," database with images, FamilySearch (https://familysearch.org/ark:/61903/1:1:XHRW-5Y9 : accessed 6 September 2022), Jacob Benner, Bedford and St Clair, Bedford, Pennsylvania, United States; citing p. 444, NARA microfilm publication M32, (Washington D.C.: National Archives and Records Administration, n.d.), roll 36; FHL microfilm 363,339.
This is where I found the record, the 1800 census. When I click on the original record, instead of showing me the record, I fet the attached url with the message.
Possibly somehow the settings on my computer are off or the settings on the website?
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Here is the url. The site kept stating that the site did not respond and deleting the copied url. I posted it before it could do that again here on the comment site.
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Hi Aine
Thank you so much for the great information. It worked like magic.
Alice
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Great, Alice, glad it worked.
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