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Why can't I ask a question

Shannon Potter Wilcox
Shannon Potter Wilcox mod
August 29, 2022 edited August 29, 2022 in General Questions

I cannot ask a question in the groups. Does anyone else have this problem?

@Sam Sulser

0

Answers

  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    August 29, 2022

    Have you joined the group where you want to ask the question?

    1
  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    August 29, 2022 edited August 29, 2022

    If you have joined a group, the header of the group looks like this:

    Screen Shot 2022-08-29 at 2.11.40 PM.png

    If you have not joined a group it looks like this:

    Screen Shot 2022-08-29 at 2.13.06 PM.png

    Some groups you can just click Join and you are in. In some groups, after you click Join an e-mail is sent to the group administrators and they have to add you to the group and until they do, the Join button is gone but you still can't post.

    0
  • Steve Walker16
    Steve Walker16 mod
    August 29, 2022

    @Julia Szent-Györgyi are you able to "ask a question" in the Groups? I can't.

    0
  • Shannon Potter Wilcox
    Shannon Potter Wilcox mod
    August 29, 2022

    Yes, I have joined the group. In the discussions there’s a drop down for ask a question and it won’t allow me. Just wondered if anyone else had the same problem

    0
  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    August 29, 2022 edited August 29, 2022

    Oh, you're trying to use that drop down:

    Screen Shot 2022-08-29 at 3.29.30 PM.png

    Which when you click on Ask a Question you get:

    Screen Shot 2022-08-29 at 3.29.42 PM.png

    I can't think of when I every tried that. Maybe when Communities first opened. The Communities software has some strange things in it. Do you know if that menu ever worked?

    In any event, just ignore it and use New Discussion. I'm pretty sure that is what everyone else does.

    1
  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    August 29, 2022

    In all the groups I am in, there is are sections of Announcements, Discussions, and Upcoming Events. This also makes me think the the Questions section has been disabled.

    0
  • Shannon Potter Wilcox
    Shannon Potter Wilcox mod
    August 29, 2022

    Thanks @Gordon Collett. We were trying to see if it was just a few of us or others as well. Not sure if it was disabled or a glitch. I do use the discussions and am a group leader in five groups, but this came up today and we wanted to know if others were experiencing the same difficulty.

    @Steve Walker16

    0
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