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I can't upload an audio into memories from my phone.

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Kristine P. Davis
Kristine P. Davis ✭
August 22, 2022 edited August 26, 2024 in Memories

On my husbands old phone when I click on upload Audio it says Choose an action

Camera, Camcorder, Voice Recorder, Documents.


This is not available on my phone or family search.

Why? Thanks

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Answers

  • MDRMT
    MDRMT ✭✭✭
    August 23, 2022

    @Kristine P. Davis

    Thank you for posting your question here in FamilySearch Community.

    You mentioned that the phone you are using to try to post an audio to Memories is an "old" phone which may be part of the trouble.

    Please look at this article as it explains the types of audio files that FamilySearch can load and how to do it. Hopefully, if you older phone is not compatible you will be able to send the audio to one that is and upload it that way.

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-upload-audio-files


    Best of success to you with your family history.

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    August 25, 2022

    Your husband's phone just seems to be an older phone


    But when you say

    This is not available on my phone or family search.

    are you saying that on your phone - you dont even have an option to upload at all? Is your phone a newer phone than your husbands?

    is your phone a "smart phone"?

    do you have a computer ? have audio on your computer to upload?

    If you have a computer that has an installed mic (which most do) you can visit this link

    https://yanceyfamilygenealogy.org/audio-recording.htm

    0
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