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Why can I upload a Haed Stone picture, when I have Before

salmonbuster1
salmonbuster1 ✭
August 12, 2022 in Memories


0

Answers

  • Kathryn Stevens Cox
    Kathryn Stevens Cox ✭
    August 12, 2022

    Hi!

    Great question! I have had the problem of uploading family photos before, too.

    1. when a picture doesn’t upload the first time, wait a while and try again.
    2. while waiting, restart scanner.
    3. double check internet connection.
    4. don’t be afraid to keep trying different solutions;)
    5. sometimes the picture has uploaded but is being really slow on the page.
    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    August 15, 2022

    what is the error you are getting?

    Is it reporting that the the file has already been uploaded?

    If so look for a copy of what you loaded in your Memories GALLERY.

    0
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