Does anyone know if clearing the field House Number and Apartment number, actually clears it, or do you have to type a SPACE like you did for the Suffix in Name Review?
It should. Haven't heard of any problems since I've been doing if from the start. Moderators?
However, If the highlight shows in another Row where there IS text entered it might clear that text as well. A problem that happens quite a bit and that needs to be reported in Feedback on the page where it occurs.
How do you know that it clears highlighted fields above too? Once you save a family is there a say to go back and see what is changed?
with the suffix in Name review if you cleared the SUFFIX and the climbed back up the page tou would still see the Jr in the field unless you replaced the Jr with a space.
tThe reason I ask is the Apartment numbers and house numbers are always ful of garbage even when I have processed the sheet before.
@vickyg2003, after you finish a family, there is not a way you can go back and see what is changed. I clear the incorrect house or apartment by hitting my backspace key. And it has always saved it if I go back on that particular family. If you have continued to the next page of review and you still see the garbage, it would be because the AI was messing up on those pages also. I am not really sure I understand what you are saying.
If you feel that there is an issue, please report it and write really good notes.
Thank you for reaching out.
I was reviewing my hometown population 15000, and now I have moved on to reviewing a smaller town nearby with a population of 3000 and so there isn't much of a delay after you submit corrections until you get the sheet back for family review again so I remember more of pages even though I don't know someone on the page.
The only reason I think that Apartment number might be acting the same is that when the pages come back to me even though one of the surnames may have been corrected there is still junk in the apartment number.
So I SUSPECT that the apartment number is acting like Suffix did in name review. Suffix never was fixed even though that was detectable and reproducable I just altered my behavior and when I highlighted JR I typed a SPACE and that cleared the field. I can do that with House Number and Street Number if it means I don't have to deal with them over and over again.
I also have observed that on these latest pages that require multiple surname corrections that it SEEMS that when I get them back for the second time only the final surname is corrected, and when I go through the page again, when I get it back the last 2 surnames will be corrected. I only got one of them back for a third time and the last 3 surnames were corrected. I haven't gotten any of these back for a 4th, 5th or 6th time, but it seems it is one surname per pass.
@vickyg2003, well, at any rate, you are doing amazing. Just keep reporting with the report a problem for those weird issues. And it is also noted on this end. There are some issues with duplicate images also causing what keeps happening to you. That might explain some of it. When you report it, then maybe they can get those duplicate images resolved. So very strange. Keep doing the best that you can! You are doing great!! We appreciate you so much!
@vickyg2003, it might help AndLinda and I understand your situation more clearly if you could upload a screen capture of a section of the page that you've corrected that comes back "full of garbage even when I have processed the sheet before."
To further clarify what AndLinda said, after you clear the incorrect house or apartment by hitting the backspace key, the word "Blank" should appear in light grey in the field box to indicate it is empty.
At very rare times the program doesn't save ANY changes, and you just have to quit for a while; but if it is saving only some changes then that is another issue.
@MinnWisRoots I have been clearing the apartment number and household number by deleting the contents until the field said Blank Field. The problem is I keep getting the same sheets to process over and over and over again if requires multiple name corrections. Now that the area is nearly finished, the interval is now about 12 hours before I draw the same sheet again. Everytime a sheet comes back for processing there is garbage in the apartment numbers on every household again, similar to what was there the first time.
@vickyg2003, when I reported and asked about this again yesterday, or day before, the answer I got for that, since it is hard to figure this out, is that there are multiple duplicate sheets and it may be possible that you are receiving those duplicate sheets. Engineers are looking into it and trying to figure it out! You have been awesome in reporting it.
I'm wondering if it would help if you gave us screenshots with the explanations that you give us? I'm so sorry that it is so complicated and weird!!!
@AndLinda There is nothing in a screen shot that shows you that I have processed these pages before, it is just my memory.
However on July 14th I posted about Holland, Ottawa, Michigan. ED 70-21 page 24 that I had processed 4 times.
On July 18th I received that same page for the 5th time, and I did post a supporting screen shot. I got a notice that this was a violation of your image policy, but it still appears in that other thread "Street name USER ERROR", at least for me.
It is impossible to document these ahead of time, since I am never sure what is going to set it off, and if I will be the lucky winner the next time it comes up for processing.
I did report that with the screenshot and all of the information. Thanks.