I had a phone call with a patron, who had an ancestor: Genevieve Anna 17 November 1896 - 6 January 1971 GMFH-QL7. When you go to her Person Page on Family Tree (FT), you see there are 12 sources. Three of those sources contain the box: This source has not been attached to all people found in the record. The patron cannot see this box on her computer. She tried Chrome and Firefox. What could be the reason the patron is not seeing this box? She checked her pop-up blockers and set them to allow Family Search.