my family tree info has all disappeared
help! when i look at my family tree, all of my family members have all disappeared except for my and my husband. it says i need to add my father, mother, etc, but they were already in there a few days ago and now they are all gone. including all of my siblings, aunts and uncles, etc. what has happened and how to fix it???
Answers
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The profiles are probably all still there, just somehow have been detached from your profile. Or perhaps your own profile has somehow been duplicated - if, for example, you have 2 accounts on FamilySearch.
We can't see your profile, since the living are protected for reasons of personal privacy. Only you can see that. Take a look at the changelog on your profile and/or on your husband's profile. It will be on the right side of the screen on your profile page.
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I will look at that. it just seems that every person got removed from my tree. i only have one account so it wasn't me somehow. but i will figure it out and add them all back in. thank you for your reply.
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You should not have to add them again. If you created those profiles, no one else can delete those profiles. If the people represented in those profiles are deceased, others can edit, but they cannot delete. They likely just need to be re-attached.
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