User refusing to follow indexing directions
How does a reviewer deal with and report a user who is willfully refusing to follow directions for indexing a particular project? I have reviewed over 42,000 entries for the New York Birth Index project. Contrary to the project directions, a user is assuming the sex of the child (often incorrectly) when it is not provided on the record. They are entering this and causing a great deal of work to correct it, especially since they do multiple batches a day. I have returned numerous batches to them with the instructions on how to correctly enter when no sex is provided, but now they IMMEDIATELY put the batches through AS-IS for review again. So now I am left with deleting the batch entries completely and returning the batch for re-indexing. How should I handle this situation? I do not want to see incorrect information being published.