Be accurate

DonCallaway1 · June 6, 2022

Just received an email about my grandfather time line. First thing i notice was the incorrect death date. Open the time line and noticed there was info attached the gave the correct date. I sugest someone review these emails before releasing them. If this is a computer genetated email system then contact the programer an see what is broken.

Julia Szent-Györgyi · June 7, 2022

(I got that timeline email, too, even though I'm supposedly unsubscribed from everything except user messages. FS needs to revise something, because they're not complying with user settings and preferences.)

If the death date is incorrect in that timeline, then the death date is incorrect on the person's Family Tree profile, because the timeline is entirely auto-generated based on the profile. It's possible (likely, even) that the display value is correct, but has been associated with the wrong standardized value. The profile details page shows the display value, so it'll look correct, but the timeline shows the standardized value.

This is an error that you can fix yourself -- and in fact, FamilySearch does not employ anyone who can or will make such corrections. FS staff only contributes to Family Tree in very narrow areas (such as restricted profiles and dead-to-living requests).

To fix an incorrectly-standardized conclusion, go to the person's Details page and click Edit next to the conclusion. Click the little triangle next to the relevant "Standardized Event ..." field and choose the correct standard from the drop-down.