Can't merge these records

Koniuszy Jeanne

Roger Ellis David has two entries: LNBP-XHY and the Membership Record entry KWCR-RHS

When I tried to merge LNBP-XHY into KWCR-RHS I got a FamilySearch response - "Merge Failed". I then tried to back out and called it "Not a Match" thinking I could perhaps approach the merge a different way. Today, I tried to merge again, and again got the message "Merge Failed". I need help putting these two entries into a merged state into the KWCR-RHS person. I did contact FamilySearch support at the 866-406-1830 number and they recommended that I contact FamilySearch Support through the Community Family Tree.

This is my father, Roger Ellis David.

Carla Tobler

@Koniuszy Jeanne

We are sending you a private message regarding this issue. Please watch for the red dot on the bell in the upper right hand corner of this website.

Carla Tobler

@Koniuszy Jeanne

We are forwarding your question to our Specialty Department for review. This specialty team may contact you should they need further information.

Best wishes!

RafaelFanton

@CJTobler I have same issue, I tried a lot to add ou merge my spouse by her ID GX66-8W2, but it is not possible, could you help me?

Carla Tobler

@RafaelFanton

We are sending you a private message regarding your question. Please watch for the red dot on the bell in the upper right-hand corner of this website.

Julia Szent-Györgyi

@RafaelFanton, profiles for living people are only visible to the user who created them. You cannot merge two different users' profiles for a living person. This is a privacy feature.

Some relevant Help Center articles:

https://www.familysearch.org/en/help/helpcenter/article/what-is-a-private-space-in-family-tree

https://www.familysearch.org/en/help/helpcenter/article/who-can-see-my-living-relatives-in-family-tree

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-add-living-relatives-to-a-person-in-family-tree

https://www.familysearch.org/en/help/helpcenter/article/share-a-family-tree-private-space-with-family

Carla Tobler

@Julia Szent-Györgyi

Well said. 😊

kkhg

@Koniuszy Jeanne

The answer to your question turned out to be something quite different than expected, and momentarily stumped even the experts. I'm posting publicly so others may read and learn.

There is an upper limit to the number of memories that can be posted to one PID and that is 1000. You will notice that one of the PIDs has 999 memories and the other has 129. The only way to merge the two records is to reduce the number of memories below 1000. A suggestion would be to combine several newspaper articles into one memory, for example.

Thanks for your question. It helped educate us.

Kind regards,

FamilySearch Data Administration