I can not see how to get in my tree.
Comments
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I can not see how to get in my tree. I'm logged in. someone help me please.
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Liz
I am just another 'lowly' User/Patron ...
Just in passing ...
So, that we may be able to help/assist ...
Question: Are you indicating, that you can no longer 'see', your EXISTING "Ancestral" Line?
Please advise/clarify.
'Thank You', in advance.
Brett
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Liz
Just in case ...
Questions/Suggestions:
[ 1 ]
IF, you have not already; THEN ...
An "Oldie"; but, STILL, often, a "Goodie" ...
Have you to tried, 'Clearing', the 'Cookies'; &, the 'Cache', of your 'Browser' (&, even, 'Browsing History'), lately?
It does not always work; but, more often than not it does ...
[ 2 ]
What, "Browser"; and, "Operating System", are you using?
And, are the, "Browser"; and, "Operating System", that you are using,
▬ FULLY "Supported", by 'FamilySearch'?; and/or,
▬ "Up-to-Date"?
[ ie. With the LATEST (or, in the least, the PREVIOUS ] "Versions" of each ... ]
I principally use, the "Browser" of 'Google' "Chrome"; but, also, the "Browsers" of, (Often) 'Mozilla' "FireFox"; and, (Sometimes) 'Microsoft' "Edge", all with the "Operating System", of "Windows 10"; and, all with the LATEST "Versions" of each.
IF, your, "Browser"; and, "Operating System", are NOT using the LATEST (or, in the least, the PREVIOUS ] "Versions", of each; plus, if your "Browser", is NOT fully supported, by 'FamilySearch'; THEN, you may (or, I suggest, WILL) have problems/issues, using 'FamilySearch'.
Just my thoughts.
Good Luck.
I hope, that this may help/assist, somewhat.
Brett
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Liz
Furthermore ...
Here are some "Knowledge Articles", in 'FamilySearch':
Which internet browsers are compatible?
https://www.familysearch.org/en/help/helpcenter/article/which-internet-browsers-are-compatible
I got a message that the site does not support this browser
How do I set my cookie preferences?
https://www.familysearch.org/en/help/helpcenter/article/how-do-i-set-my-cookie-preferences
How do I delete cookies from FamilySearch?
https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-cookies-from-familysearch
How do I delete all of the cookies and temporary files stored by my internet browser?
Pages won't open on FamilySearch
https://www.familysearch.org/en/help/helpcenter/article/pages-wont-open-on-familysearch
How do I keep pop-up blockers from causing issues?
Why is FamilySearch blank?
https://www.familysearch.org/en/help/helpcenter/article/why-is-familysearch-blank
I hope, that these may also help/assist, somewhat.
Brett
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