Family History Centre in Charlestown/NSW/Australia is not connecting to Family Search Films and Reso

Bryce Hoffmann · May 10

Cannot access resources and see films on Family Search 10 May 2022

The 'dot' at the top of the browser is not green and gives the following message:

Centre staff cannot fix. Their support says it may be a wider issue?

Norm Jones · May 10

You can book a consultation with a helper in Australia via the Schedule a Meeting link in Contact Us:

Bryce Hoffmann · May 11

Thanks Norm. yes, might have to.

But with all computers in a number of centres not connecting, it sounds like an outage.

And with an actual error message on each PC someone must know what is happening.

Hopefully fixed by next week

Gregg Gibson · May 20

There was a brief outage. If some computers or centers did not recover, please schedule a meeting as noted above.

Answers