Catalog> Cite Source problem
So I have been working in Fürfeld, Baden-Wurrtemberg (Heilbronn) area for the last 20 years. Recently I went into film 101829448, At the top of the image it shows that this record is for Heibronn/Feurfeld (image 779/955) Which is correct. However, in the Event date/place it is showing Fürfeld, Fürfeld, Bad Kreuznach, Rheinland-Pfalz, Deutschland WHICH IS NOT correct. This town is 151km away from the 1st mentioned town/church. I have been trying to contact someone at the Family History Center, but get nowhere. I get in touch with people who can't forward me to the person I need to talk to. It seem that the source for MOST of this towns church records have been changed recently to reflect wrong information. PLEASE.... how do I contact someone who I can talk to to explain what is going on?
Catalog Film numbers that should be looked into are as follows to make sure the event place/date reflect the correct church and town in Heilbronn O.A.
IGN 101829448 ( FILM 1860403) Items 4-7
IGN 101829449 (Film 1860404) ALL
This is an auto-standardization error: notice that it has "Baptism Place (Original) Fürfeld, Fürfeld, Württemberg, Deutschland", along with "Baptism Place Wurmfeld, Bondorf, Herrenberg, Württemberg, Deutschland". The first one (which is correct, right?) is what was actually indexed. The second one was supplied by a badly-flawed automated process that was run in the past year or so in an attempt at switching place/location fields from text-based searching to entity-based searching. What it actually achieved was millions upon millions (yes, literally) of often-ridiculous and always-infuriating errors in FamilySearch's searchable database.
It has absolutely nothing to do with the catalog, by the way. The error is in the index.
The engineers and Powers That Be have vastly underestimated the enormity of the problem and continue to expect to fix it piecemeal, based on individual reports like this. So once again, I repeat my plea: FS, PLEASE revert the changes made by the auto-standardization process and start over, applying proper data validation this time, with much more human oversight.0
@Michelle Horton Sorry you have been waiting so long for a resolution. As @Julia Szent-Györgyi stated, the error is the result of an auto-standardization tool engineers are using in the record collections. We are able to report specific instances where the tool choose the wrong place to the engineers for correction.
We have reported the issues of place standardization for Furfeld to the engineers for their correction. We are not able to predict how long it will take for a correction to be in place. While you wait for a system correction, we suggest that you click Edit on a record details page (such as this one: https://www.familysearch.org/ark:/61903/1:1:QP5V-B9DV) and edit the place for your own ancestors. That can help avoid confusion on the part of other folks who see the record. We apologize for the error.0