GET SIMPLISTIC COMMUNICATIONS WORKING MORE EFFECTIVELY!!!!
WHAT IS YOUR EMAIL ADDRESS FOR SUPPORT STAFF? PLEASE PROVIDE IN CONTACT US INFORMATION.
WHERE IS THE EFFECTIVELY ACTIVE CHAT SUPPORT TO BE USED?
TOLL-FREE PHONE NUMBER: WHERE IS AN EFFECTIVE TOLL-FREE PHONE NUMBER WHERE SOMEONE ACTUALLY ANSWERS THE PHONE AND CAN KNOWLEDGEABLY GUIDE AND ASSIST YOU? WHERE IS THERE A CALLBACK OPTION?
TOLL-FREE PHONE NUMBER: WHY CAN'T ANYONE CHECK THE PHONE NUMBERS TO SEE WHO CALLED THE TOLL-FREE PHONE NUMBER AND HAVE ONE OF THE SUPPORT STAFF ACTUALLY CALL THE PERSON(S) MONDAY-SATURDAY?
TOLL-FREE PHONE NUMBER: YOU CAN'T CATCH THE COVID-19 VIRUS OVER THE PHONE WHEN SPEAKING TO SOMEONE, USE THE SPEAKER OPTION IF YOU ARE APPREHENSIVE ABOUT PUTTING YOUR FACE NEXT TO THE PHONE OR YOUR LIPS NEXT TO THE PHONE RECEIVER.
TOLL-FREE PHONE NUMBER: GET SOMEONE TO ANSWER THE PHONE WHEN IT RINGS AND LEAVE THE RECORDING FOR AFTER-HOURS PHONE CALLS.
SOURCE(S) ADDED: SOMETHING HAS TO BE DONE TO ASSURE VERIFICATION THAT THE SOURCE(S) ADDED ARE ATTACHED. THE WAY IT IS NOW IS BLOOD PRESSURE RAISING!!!!!!!!
SOURCE(S) ADDED: IF YOU MAKE A GRAMMATICAL MISTAKE AND WANT TO CORRECT IT, IT SHOULD BE ABLE TO BE EASILY DONE. IF YOU WANT TO ADD SOMETHING, IT SHOULD BE ABLE TO BE EASILY ADDED AS WELL. THIS SHOULD IN NO WAY BE AGGRAVATING/BLOOD PRESSURE RAISING.
SOURCE(S) ADDED: SOURCE(S) ADDED TO BE INCLUDED IN DROP-DOWN LIST WHEN YOU GO TO WHERE YOUR NAME IS - ARROW POINTING TO THE RIGHT SIDE - -CLICK ON ARROW - DROP-DOWN LIST APPEARS.
SOURCE(S) ADDED: ON THE DROP-DOWN SELECTION SHOULD INCLUDE A CATEGORY FOR SOURCES ATTACHED, AND SOURCES NOT ATTACHED. THE SOURCES NOT ATTACHED LIST SHOULD HAVE AN ATTACH LINK NEXT TO EACH INDIVIDUAL SOURCE THAT STILL NEEDS TO BE ATTACHED. MUCH MORE SIMPLE, LESS CONFUSING, LESS AGGRAVATING, LESS BLOOD PRESSURE RAISING, AND MUCH LESS STRESSFUL!!!!!!!!
SOURCE(S) ADDED: HOW CAN YOU GET THE SOURCES ADDED ORGANIZED IN ALPHABETICAL ORDER FOR INDIVIDUAL PERSONS AND, OR FAMILY UNITS OF VARIOUS SURNAME(S), FAMILY SURNAME(S) FOR CEMETERY & BURIAL LOT(S), BIRTH INFO., MARRIAGE INFO., AND DEATH INFO., BE DONE EASILY AND SIMPLISTICALLY; AND HAVE ATTACHED TO SOURCE(S) ADDED? MUCH MORE SIMPLE, LESS CONFUSING, LESS AGGRAVATING, LESS BLOOD PRESSURE RAISING, AND MUCH LESS STRESSFUL!!!!!!!! MUCH MORE EASILY SEARCHED, RECOGNIZED, AND VIEWED.
I WOULD LIKE VERY MUCH TO BE ABLE TO SEE ALL SOURCES OF MY ANCESTRAL RELATIVES WHO HAVE BEEN PROPERLY ATTACHED AND THOSE WHO REMAIN UNATTACHED IN SOURCES ADDED TO BE EASILY ADDED.
I THINK I HAVE EXPLAINED SIMPLISTICALLY ENOUGH THAT ANYONE ON THE SUPPORT STAFF READING THIS SHOULD BE ABLE TO COMPREHEND WHAT HAS BEEN STATED.
jewelleahL
Comments
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Pretty please with a cherry on top, STOP SHOUTING.
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Being able to select Feeback and actually have a Feedback screen to appear, actually has to become much more simplistic than it is right now. I just want to be able to click on Feedback and have a Feedback screen appear without any complication(s) to use and/or submit Feedback.
Where is the magical link button you have to click when you want to ask, direct, and, or post a question on the Group Discussion?
What if you do not want to be part of a Group Discussion at the time and just want to have a live chat or submit Feedback to the FamilySearch Support Staff?
Where is the direct link to the chat line option? One should be able to see the direct Chat Line Link screen appear and one should b able to begin instantly chatting once the chat line button has been clicked on.
When you say you are open until six o'clock pm on Saturday, why is the phone answered by an answering machine recording/voicemail message, and not by a person when it is approx. 3:25 pm on Saturday?
Why is the USA toll-free phone number in the USA the same as the toll-free phone number in Canada? What if the person lives in Canada but wants to use the toll-free phone number for Utah, USA?
What are the toll-free phone numbers for each FamilySearch that is pinpointed on the world continent location(s) screen?
What is the email address for the Support Staff, of each FamilySearch that is pinpointed on the world continent location(s) screen? Could the email addresses and toll-free phone numbers be listed in the Contact Us information for the Support Staff of each FamilySearch that is pinpointed on the world continent location(s) screen?
jewelleahL.
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I want a toll free phone number to call.
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