For about the last week I'm constantly getting error messages when I try to link a record to a profile.
Answers
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I've used FamilySearch for my tree and research for about a year. I'm usually spend at least an hour a day researching and linking records.
for about the last week ( so April 18) I'm constantly getting error messages when I try to link a record to a profile. sometimes I'm able to link after I click a second time, but sometimes the error message persists.
why is this happening? it's enormously frustrating.
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FYI
Welcome to the "Community.FamilySearch" Forum.
I am just another 'lowly' User/Patron ...
Just in passing ...
Just in case ...
And, you were not aware ...
[ 1 ]
IF, you have not already; THEN ...
An "Oldie"; but, STILL, often, a "Goodie" ...
Have you to tried, 'Clearing', the 'Cookies'; &, the 'Cache', of your 'Browser' (&, even, 'Browsing History'), lately?
It does not always work; but, more often than not it does ...
And ...
[ 2 ]
What, "Browser"; and, "Operating System", are you using?
And, are the, "Browser"; and, "Operating System", that you are using,
▬ FULLY "Supported", by 'FamilySearch'?; and/or,
▬ "Up-to-Date"?
[ ie. With the LATEST (or, in the least, the PREVIOUS) "Versions" of each ... ]
I principally use, the "Browser" of 'Google' "Chrome"; but, also, the "Browsers" of, (Often) 'Mozilla' "FireFox"; and, (Sometimes) 'Microsoft' "Edge", all with the "Operating System", of "Windows 10"; and, all with the LATEST "Versions" of each.
IF, your, "Browser"; and, "Operating System", are NOT using the LATEST (or, in the least, the PREVIOUS ] "Versions", of each; plus, if your "Browser", is NOT fully supported, by 'FamilySearch'; THEN, you may (or, I suggest, WILL) have problems/issues, using 'FamilySearch'.
[ 3 ]
"Pop-Up Blockers", can cause problems/issue, for 'FamilySearch'
Sometimes, "Pop-Up Blockers", need to be adjusted, to accept 'FamilySearch'.
.
Give them a go ...
Just my thoughts.
Good Luck.
I hope, that this may help/assist, somewhat.
Brett
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