Help on account
I work at a Family History Center and we often have groups, adults and youth come in for classes and training. The problem is that when we try to help them set up an account, and fail, we call the help number, but it closes at 5 pm. So, a number of our people go away unsatisfied with family search because they could not get online. A suggestion might be to have the help phone number stay open until 9pm.
Any possibilities here?