Reporting Internal Server Error when trying to Search> Family Tree. 10am EST on Chrome.
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Reporting Internal Server Error when trying to Search> Family Tree. 10am EST on Chrome.
Yesterday, the Record Search did not work and attaching Sources or Facts to Person pages from Recommended Hints did not work either, so I wonder if it is related.
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This is still not resolved. Is anyone else having this problem? It has been going on for over 2 weeks now.
Any recommendations for how to report it or solutions to try?
Thanks.
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Have you tried all of the usual recommendations of clearing your browsing history (cache and cookies), checking for browser updates, and/or trying a different browser? Obviously, other people are not having the same problem, else they'd be clamoring about it in these forums.
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-- Brandon Bays
Guilty as charged ... FS-specific cookies cleared. Issue resolved.
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I've been having the same problem (internal server error) for a couple of weeks and often have to shift to an incognito window. I know I probably need to go into my Chrome settings and get rid of some cookies? All of them? Does this impact my saved passwords? Thanks!
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