For the last couple of weeks, the Portrait Pedigree feature no longer prints out the pictures. It is a very nice feature and I am hoping you can get this back up and running again soon.
I am just another 'lowly' User/Patron ...
Just in passing ...
Short Answer: There is a KNOWN problem/issue, that has been reported; and, is being investigated.
Here is just one recent PREVIUOS post on the matter ...
'Category' = Family Tree
HOME > FAMILYSEARCH HELP > FAMILY TREE
Just my thoughts.
I know, that this certainly does not help/assist; but, just letting you know the matter is being addressed.
I have colorized my family photos and used portrait pedigree extensively to familiarize my family members with all their ancestors seeing their relationship in pictures. I am in hopes that this program will again be restored.
We apology's for the inconvenience. This is an issue that is being worked on by the engineers.