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Portrait Pedigree No Longer Prints out the pictures

Bruce McLeod
Bruce McLeod ✭✭
April 24 in Suggest an Idea

For the last couple of weeks, the Portrait Pedigree feature no longer prints out the pictures. It is a very nice feature and I am hoping you can get this back up and running again soon.

Thanks, Bruce

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New · Last Updated April 24

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  • Brett .
    Brett . ✭✭✭✭✭
    April 24

    @Bruce McLeod

    Bruce

    I am just another 'lowly' User/Patron ...

    Just in passing ...

    Short Answer: There is a KNOWN problem/issue, that has been reported; and, is being investigated.

    Here is just one recent PREVIUOS post on the matter ...

    FamilySearch Help

    'Category' = Family Tree

    HOME > FAMILYSEARCH HELP > FAMILY TREE

    Portrait Pedigree Not Working 2022-04-04

    https://community.familysearch.org/en/discussion/121098/portrait-pedigree-not-working-2022-04-04

    https://community.familysearch.org/en/discussion/121098/portrait-pedigree-not-working-2022-04-04

    Just my thoughts.

    I know, that this certainly does not help/assist; but, just letting you know the matter is being addressed.

    Brett

    1
  • Janet Pollei
    Janet Pollei ✭
    April 28

    I have colorized my family photos and used portrait pedigree extensively to familiarize my family members with all their ancestors seeing their relationship in pictures. I am in hopes that this program will again be restored.

    Janet

    1
  • fmadkins
    fmadkins ✭
    May 2 edited May 2

    We apology's for the inconvenience. This is an issue that is being worked on by the engineers.

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