"Navy Widows' Certificates, 1861-1910" records linked to wrong documents
How can the problem below be corrected?
Records for Leander Spaulding in the collection "Navy Widows' Certificates, 1861-1910" are linked instead to records in Fold3 from the collection "Southern Claims -- Barred and Disallowed" for one Reubin A. Garner (for example: https://www.familysearch.org/ark:/61903/1:1:XPHK-R41)
The records for Leander Spaulding do indeed exist in Fold3 in "Case Files of Approved Pension Applications of Widows and Other Dependents of Civil War and Later Navy Veterans (Navy Widows' Certificates), 1861-1910" (for example: https://www.fold3.com/image/27119628)
Best Answer
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@BWH436, my apologies; I do see that the search results and record details page for Leander Spaulding are being incorrectly linked to the Fold3 database. I see that when the Collection, United States Navy Widows' Certificates, 1861-1910, is searched for Leander Spaulding, the search engine returns 3 pages of seemingly identical results, all for Reuben A. Garner.
I find the same problem as you describe when searching by a location, such as Tuscaloosa county, Alabama; or when searching for other names such as "Flynn."
It is possible that the problem lies in the interface between the FamilySearch search engine and Fold3. I will put this issue into the queue to have engineers review it. As is standard for these issues, we are unable to indicate when the problem will be resolved.
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@BWH436 , it looks like there is a little confusion about the FamilySearch Collection, United States Navy Widows' Certificates, 1861-1910. Your concern, it appears, is that the records in the collection are linked to Fold3.
The Collection is working properly; however, the description of the collection does not advise the user that the contents of the collection are actually on Fold3. The Search Results that appear, when one searches the collection, provides (1) a record details page that provides a summary of the indexed record, and (2) a link to a partner site (i.e., Fold3) where the original images can be viewed. Unfortunately, it appears that a paid subscription is required before the images can be viewed.
Although we would expect that the description for this Collection to tell us that the original documents are on Fold3, it does not explicitly do so; however, there are a couple of clues that suggest this is the case.
The first clue is found in the citation for the Collection, United States Navy Widows' Certificates, 1861-1910, where we find the statement: "From "Case Files of Approved Pension Applications of Widows and Other Dependents of Civil War and Later Navy Veterans (Navy Widows' Certificates), 1861-1910." Database. Fold3.com. http://www.fold3.com". You can read this for yourself, here:
The second clue can be found in the Search Results. Notice the two icons: the sheet icon is standard in FamilySearch and indicates the record details page; the icon that looks like a camera within a sheet-of-paper is an indication that the image is found on a partner's site. An excellent help in interrupting these icons is found in the Help Center article, "How do I understand my search results in historical records?". For your convenience, I have provided a link to the article here...
I hope that this helps.
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The problem is not that the records are linked to Fold3. The problem is, as I described it, that when you click on "View on Fold3" or "View Original Document" on one of the records (such as the one I mentioned: https://www.familysearch.org/ark:/61903/1:1:XPHK-R41), you get a page from the wrong Fold3 collection and for a completely different person.
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