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Accessing Ancestry

Thomas Seaver
Thomas Seaver ✭
April 14 in FamilySearch Account

Member unable to access Ancestry

0

Answers

  • KevinRobinson
    KevinRobinson mod
    April 14

    Hi, You don't explain exactly what your problem is. Have you tried the things on this page?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-set-up-my-ancestry-account?articleVariant=public

    If you're still having trouble after this, can you please provide more details into your exact problem.

    Many thanks and good luck with your research.

    1
  • DRPGrigg
    DRPGrigg mod
    April 15

    We have contacted @Thomas Seaver so we can help. Sometimes when we are unable to access Ancestry through FamilySearch it is because we have changed emails or have been linked to an incorrect account. Check out some of our articles in our Help Center. https://www.familysearch.org/en/help/helpcenter/article/my-account-has-already-been-linked-to-ancestry

    1
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