Accessing Ancestry

Thomas Seaver

Member unable to access Ancestry

KevinRobinson

Hi, You don't explain exactly what your problem is. Have you tried the things on this page?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-set-up-my-ancestry-account?articleVariant=public

If you're still having trouble after this, can you please provide more details into your exact problem.

Many thanks and good luck with your research.

DRPGrigg

We have contacted @Thomas Seaver so we can help. Sometimes when we are unable to access Ancestry through FamilySearch it is because we have changed emails or have been linked to an incorrect account. Check out some of our articles in our Help Center. https://www.familysearch.org/en/help/helpcenter/article/my-account-has-already-been-linked-to-ancestry

Igor Defaye

I followed the above steps and it still won't work.

I am able to login both to familysearch and ancestry. But when I select the language I land on this page.

Seems like the parternship doesn't exist anymore ?

Igor Defaye

I figured it out.... you MUST select English US, otherwise it won't work.