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frustration with links

Randall Collins
Randall Collins ✭
April 10 edited April 10 in Family Tree

I look at my family tree and see blue hints on the names. I click on the hints numerous times and no response. Getting very frustrated with trying to use FamilySearch.

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  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    April 10

    @Randall Collins –– I would be frustrated too!

    I am not having any trouble opening hints, so what you are experiencing is not a system wide problem. See, we are diagnosing your situation already, heading toward a solution. Let's dig deeper...

    Sounds like you are using one of the tree pedigree views. Is that correct? Mobile app, or web interface?

    1
  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    April 10

    Would a mod please move this Discussion to the Family Tree category?

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