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Paid subscription requested on information page

lindagio
lindagio ✭
April 7, 2022 in Suggest an Idea

I was in the Italian country research and it takes me back to a page where I must pay for a subscription for the information. This should be already part of my account. This is an advertisement. Please fix this or take it off as we are expecting it to be part of the account.

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New · Last Updated April 7, 2022

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  • Brett .
    Brett . ✭✭✭✭✭
    April 7, 2022

    @lindagio

    FYI

    Welcome to the "Community.FamilySearch" Forum.

    I am just another 'lowly' User/Patron ...

    Just in passing ...

    So, that we may be able understand, your post ...

    Can you please advise/clarify, WHAT to are referring to.

    As, the "Records", in 'FamilySearch', are FREE to ALL.

    But, one may NOT get, direct access, to ALL, of the "Records", 'FamilySearch'.

    As, SOME, may be ONLY be DIRECTLY available, through, a "Record" Custodian; or, a "Commercial" Website.

    'FamilySearch', may NOT have, the "Authority", to make CERTAIN "Records" available to access by ALL.

    Again ...

    Please advise/clarify, WHAT to are referring to.

    'Thank You', in advance.

    Brett

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  • Paul W
    Paul W ✭✭✭✭✭
    April 7, 2022 edited April 7, 2022

    As Brett says, it is unclear to what you are referring. I get the idea that "Italy Genealogy Research" group might have a post that provides a link to a commercial website. I believe this might be "allowable" if this is run by a FamilySearch partner. However, if you believe what you are talking about does constitute blatant, commercial advertising, you need to provide the URL address of the page where you found this and/or paste a screenshot.

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