beta.familysearch.org

Bruce McLeod · April 3

With the recent change in passwords, beta does not recognize the new password and will not let you in to use it.

Julia Szent-Györgyi · April 6

What recent change in passwords?

Can't you use the old password to get in, and then change it to whatever you want it to be?

Brett . · April 6

@Julia Szent-Györgyi

Julia

It's 'Brett'.

Just in passing ...

I was considering responding in this post the other day; but, unfortunately, was tied-up with other posts.

I had every intention, of circling back; but, unfortunately, did not get around to it.

Belatedly ...

And, I could be wrong; and, I stand corrected, if I am ...

I know from previous posts/comments, that 'Bruce', like me, is a Member of the Church ...

As such

I believe, that 'Bruce', is referring to the recent "Split" of, Our CHURCH Account; &, Our 'FamilySearch' Account

Whereby ...

A "Change" in the "Password" of one, NO LONGER corresponds, in a "Change" in the "Password", of the other.

[ Like it used to ... ]

Here is a "Knowledge Article", in 'FamilySearch':

FamilySearch and Church Account Split

https://www.familysearch.org/en/help/helpcenter/article/familysearch-and-church-account-split

Just my thoughts.

Brett

Brett . · April 6

@Bruce McLeod

Bruce

I am just another 'lowly' User/Patron ...

[ And, I happen to be a Member of the Church ... ]

Just in passing ...

I am sorry ...

Belatedly ...

Further to my 'Comment', to 'Julia' ...

IF, you RECENTLY "Changed", the "Password", in your Church Account; THEN, that "Change", NO LONGER corresponds, to a "Change" in the SAME "Password", in your 'FamilySearch' Account.

In 'FamilySearch' ...

As far as I am aware; UNLESS, anything has RECENTLY "Changed", that I am NOT aware ...

Plus, the "Production" (ie. "Live") Environment; and, the "Beta" (ie. "Test") Environment, of 'FamilySearch', ACTUALLY "Share", the SAME User "Credentials" (ie. User Name; and, Password).

Therefore ...

[ And, I could be wrong; and, I stand corrected, if I am ... ]

I would humbly venture to suggest, that ...

IF, you RECENTLY "Changed", the "Password", in your Church Account; THEN, the "Password", in your 'FamilySearch' Account (for BOTH, the "Production"; and, the "Beta", Environments), in fact, MAY be the OLD (ie. Unchanged "Password"), in 'FamilySearch'.

Again, I could be wrong; and, I stand corrected, if I am ...

I ONLY hope, that this may help/assist, somewhat.

Brett

Brett . · April 24

All

FYI

Related ( LATER / SUBSEQUENT ) 'Post' ...

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