beta.familysearch.org
With the recent change in passwords, beta does not recognize the new password and will not let you in to use it.
Comments
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What recent change in passwords?
Can't you use the old password to get in, and then change it to whatever you want it to be?
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Julia
It's 'Brett'.
Just in passing ...
I was considering responding in this post the other day; but, unfortunately, was tied-up with other posts.
I had every intention, of circling back; but, unfortunately, did not get around to it.
Belatedly ...
And, I could be wrong; and, I stand corrected, if I am ...
I know from previous posts/comments, that 'Bruce', like me, is a Member of the Church ...
As such
I believe, that 'Bruce', is referring to the recent "Split" of, Our CHURCH Account; &, Our 'FamilySearch' Account
Whereby ...
A "Change" in the "Password" of one, NO LONGER corresponds, in a "Change" in the "Password", of the other.
[ Like it used to ... ]
Here is a "Knowledge Article", in 'FamilySearch':
FamilySearch and Church Account Split
https://www.familysearch.org/en/help/helpcenter/article/familysearch-and-church-account-split
Just my thoughts.
Brett
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Bruce
I am just another 'lowly' User/Patron ...
[ And, I happen to be a Member of the Church ... ]
Just in passing ...
I am sorry ...
Belatedly ...
Further to my 'Comment', to 'Julia' ...
IF, you RECENTLY "Changed", the "Password", in your Church Account; THEN, that "Change", NO LONGER corresponds, to a "Change" in the SAME "Password", in your 'FamilySearch' Account.
In 'FamilySearch' ...
As far as I am aware; UNLESS, anything has RECENTLY "Changed", that I am NOT aware ...
Plus, the "Production" (ie. "Live") Environment; and, the "Beta" (ie. "Test") Environment, of 'FamilySearch', ACTUALLY "Share", the SAME User "Credentials" (ie. User Name; and, Password).
Therefore ...
[ And, I could be wrong; and, I stand corrected, if I am ... ]
I would humbly venture to suggest, that ...
IF, you RECENTLY "Changed", the "Password", in your Church Account; THEN, the "Password", in your 'FamilySearch' Account (for BOTH, the "Production"; and, the "Beta", Environments), in fact, MAY be the OLD (ie. Unchanged "Password"), in 'FamilySearch'.
Again, I could be wrong; and, I stand corrected, if I am ...
I ONLY hope, that this may help/assist, somewhat.
Brett
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All
FYI
Related ( LATER / SUBSEQUENT ) 'Post' ...
Suggest An Idea
HOME > SUGGEST AN IDEA
beta.familysearch.org
https://community.familysearch.org/en/discussion/122857/beta-familysearch-org
Brett
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