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"Show Spouses" doesn't work in "View Relationship"?

sloanlance
sloanlance ✭
March 31, 2022 edited July 9, 2024 in General Questions

Why doesn't the "Show Spouses" feature work in the "View Relationship" pop-up on the new version of the discovery page for people?

The spouses feature is always disabled and I'm unable to activate it. I know the people I see on the chart have spouses. I'm viewing the relationship of a fairly close relative, so I know complexity is not the reason that feature doesn't work.

Why doesn't it work? Do other people have this problem?

PS: This relationship chart on the new version of the discovery page is MUCH better than the one on the detail person page. It's much easier to zoom and scroll around.

Tagged:
  • View My Relationship
0

Answers

  • Gail Swihart Watson
    Gail Swihart Watson ✭✭✭✭✭
    March 31, 2022 edited March 31, 2022

    It works for me. Or am I misunderstanding you???

    Screenshot 2022-03-31 105448.png


    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    March 31, 2022

    sloanlance

    Are the spouses still living? If so, you won't see them on the Discovery Page - it is only for those who are deceased as it is something that is available publicly without an account.

    0
  • Brett .
    Brett . ✭✭✭✭✭
    April 1, 2022

    All

    FYI

    Related ( PREVIOUS / PRIOR ) Post ...

    [ ie. I would humbly suggest; where, this is particular post, is partly coming from ... ]

    Suggest An Idea

    HOME > SUGGEST AN IDEA

    Improve the NEW DISCOVERY PAGE, VIEW RELATIONSHIP display and user interface

    https://community.familysearch.org/en/discussion/115225/improve-the-new-discovery-page-view-relationship-display-and-user-interface

    https://community.familysearch.org/en/discussion/115225/improve-the-new-discovery-page-view-relationship-display-and-user-interface

    Brett

    0
  • sloanlance
    sloanlance ✭
    April 4, 2022
    https://community.familysearch.org/en/discussion/comment/440284#Comment_440284

    That's not the same view. I'll post a screenshot of it soon, to clarify.

    0
  • sloanlance
    sloanlance ✭
    April 4, 2022
    https://community.familysearch.org/en/discussion/comment/440354#Comment_440354

    I hadn't thought of that. I think some of the spouses are deceased, so some should be shown. I'll check back on that and reply again soon.

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  • LTores1
    LTores1 ✭
    April 10, 2022

    I had been struggling with this also for awhile and found a temporary solution: Sometimes the GO TO NEW DISCOVERY PAGE banner does not always show up on the DETAIL PERSON PAGE as mentioned above and it would bug the heck out of me. I I then decided to do the search through ancestors.familysearch.org and the it would still not find the people I'm looking for. So I decided to edit the web address and add the person's ID that I'm looking for at the end of the address:

    Example: https://ancestors.familysearch.org/G62B-YHW

    It then runs for a few seconds with nothing and then it takes me to the new DISCOVERY PAGE of that person. I'm not sure if it just finds it or if it's actually creating it, but the VIEW RELATIONSHIP button is now available with the Spouses. So far it's been working every time so I have no idea if it works for every person.

    Hopefully it'll help some of you who are willing to take the extra steps. Good luck!

    0
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