I have reset cookies and restarted my computer, however, the notifications Button (Bell) does not seem to be working. This has been happening for a couple of days now. Any suggestions?
Does anyone else have this issue, and it is a known issue?
It is a known issue and is being worked @Rayleen H Barnes . It doesn't work on the home page or a person page. But it does work on other pages. For example, if you are on a person page and click "show all changes", the icon works on the new page.
Just in passing ...
I CANNOT get the "Notifications" 'Bell', to work, from ANY page/screen, in "Family Tree" of 'FamilySearch'.
I tried in the "Browser(s)" of:
▬ 'Google' "Chrome"; and/or,
▬ 'Mozilla' "FireFox"; and,
▬ 'Microsoft' "Edge'
All, using the "Operating System" of "Windows 10".
All, with the LATEST "Versions" of each.
Just my thoughts.
@Rayleen H Barnes
The 'Workaround', until the problem/issue, is addressed/fixed, is to use the URL:
Which takes one, to one's "Notifications"; where, the "Default", is the FIRST 'Category', of "Discoveries".
[ ie. URL = https://www.familysearch.org/notifications/discoveries ]
I hope, that this may help/assist, somewhat; as, 'Workaround'.
Here's a pic of it working on a changes page. Chrome on a PC with Windows 11.
I would not expect, that too many, of the Users/Patrons, are using the "Operating System", of "Windows 11".
That may be the 'Key' ...
That Said ...
I am equally certain, that NOT too many, of the Users/Patrons, would even want use the "Operating System", of "Windows 11", yet.
I for one, have no intention, of "Upgrading", to "Windows 11", for some time.
Plus, MANY of the Users/Patrons, may NOT even be able to "Upgrade", to "Windows 11".
I have read, that there are "Requirement" for "Windows 11", that preclude it being used on some computers.
I would humbly suggest, that for the "Bulk" of us ...
The "Notifications" 'Bell' Icon, DOES NOT work, from ANY page/screen, in "Family Tree" of 'FamilySearch'.
You have no basis for saying that @Brett . You have no way of knowing how many people are using Win 11. I have used it since it became available and had zero issues with it.
My basis, for saying what I said, was due to my many Years of "Experience", helping/assisting OTHERS.
Both, in my former 'Full-Time' Career (working alongside "Programmers"; as, a "Users Representative"); and, within the Church, in my Admin/Technology/Family History 'Callings' ...
I care NOT about how many Users/Patrons are CURRENTLY using "Windows 11".
As of yet, as far as I can recall, NOT many Users/Patrons, have indicated that they are using "Windows 11".
But, 'Yes', there could be, some; or, even many ...
Each to their own ...
From "Experience", I ALREADY know, NOT to be TOO "Quick", to "Upgrade"; especially, with regards to "Operating Systems".
I would rather wait, 'until the dust settles' ...