FamilySearch - Ancestry partner access problem
There is an issue with members in our stake finding that they cannot access Ancestry from their FamilySearch account even though they are signed up for the church member's partner account. Ancestry will not allow access from FamilySearch and consistently require a sign in. Although members can still access Ancestry separately with their login details, it is much more convenient and less error prone if they can link straight in from a FamilySearch record.
Is this a common problem? Does anyone know how it can be fixed?