Is anyone else having problems with their bell icon not opening in the upper right hand corner?
The bell icon will not open in the upper right hand corner so I can see details of what was done by the temple system so I can reprint the Sealing to Parent
Answers
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Tammy
I am just another 'lowly' User/Patron ...
Just in passing ...
You are not alone ...
Short Answer: 'Yes', we ALL are, the matter has recent been reported.
Take a 'look' at this additional, recent, 'Post', about the "Notifications" 'Bell' icon NOT working ...
FamilySearch Help
'Category' = Temple
HOME > FAMILYSEARCH HELP > TEMPLE
My temple notifications is not working
https://community.familysearch.org/en/discussion/120300/my-temple-notifications-is-not-working
IF, that is what you are experiencing; THEN, it is STILL a Problem/Issue ...
Some ... 10½ Hours .... LATER ...
[ ie. NOT addressed/fixed; as, yet ... ]
I know, that this certainly does not help/assist; but, I just wanted to let you know, that you are not alone.
[ ie. We are ALL in the SAME 'Boat' ... ]
Brett
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After some experimentation I noticed that the notification bell icon on the home page and person page is not working. But it does work on other pages. If you are on a person page and select show all changes, the notification icon does work. I know it's not a solution to the problem, but at least you can still access your notifications in the interim while a proper solution is worked on.
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It's 'Brett'.
Just in passing ...
I CANNOT get the "Notifications" 'Bell', to work, from ANY page/screen, in "Family Tree" of 'FamilySearch'.
And ...
I tried in the "Browser(s)" of:
▬ 'Google' "Chrome"; and/or,
▬ 'Mozilla' "FireFox"; and,
▬ 'Microsoft' "Edge'
All, using the "Operating System" of "Windows 10".
All, with the LATEST "Versions" of each.
Just my thoughts.
Brett
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Tammy
It's 'Brett'.
Just in passing ...
The 'Workaround', until the problem/issue, is addressed/fixed, is to use the URL:
https://www.familysearch.org/notifications/
Which takes one, to one's "Notifications"; where, the "Default", is the FIRST 'Category', of "Discoveries".
[ ie. URL = https://www.familysearch.org/notifications/discoveries ]
I hope, that this may help/assist, somewhat; as, 'Workaround'.
Brett
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It works on my computer, which is why I offered it as a workaround.
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Still an issue for me. Dave
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Dave
I am just another 'lowly' User/Patron ...
[ And, I happen to be a Member of the Church ... ]
Just in passing ...
'Yes', we all know, including 'FamilySearch' ...
'FamilySearch', is in the Process, of addressing/fixing such,
But ...
That Said ...
It is NOT, as simple, as most of us think.
They FIRST, have to find and identify, the cause; before, they can start to address/fix.
"Programming"; and, "Coding"; and, especially, even, doing the remedial work, is NOT easy.
We just need to be patient.
I know, that this certainly does not help/assist; but, I hope, that this may provide you with, some additional, insight; and, perspective.
And ...
As an aside ...
Of course ...
In the interim ...
There is ALWAYS, the 'Workaround', until the problem/issue, is addressed/fixed; which, is to use the URL:
https://www.familysearch.org/notifications/
Which takes one, to one's "Notifications"; where, the "Default", is the FIRST 'Category', of "Discoveries".
[ ie. URL = https://www.familysearch.org/notifications/discoveries ]
I hope, that this may help/assist, somewhat.
Brett
ps: One can simply just "Bookmark" that URL ... one then has quick and easy access ...
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