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Is anyone else having problems with their bell icon not opening in the upper right hand corner?

tammysmith3
tammysmith3 ✭
March 27, 2022 edited July 9, 2024 in General Questions

The bell icon will not open in the upper right hand corner so I can see details of what was done by the temple system so I can reprint the Sealing to Parent

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Answers

  • Brett .
    Brett . ✭✭✭✭✭
    March 27, 2022

    @tammysmith3

    Tammy

    I am just another 'lowly' User/Patron ...

    Just in passing ...

    You are not alone ...

    Short Answer: 'Yes', we ALL are, the matter has recent been reported.

    Take a 'look' at this additional, recent, 'Post', about the "Notifications" 'Bell' icon NOT working ...

    FamilySearch Help

    'Category' = Temple

    HOME > FAMILYSEARCH HELP > TEMPLE

    My temple notifications is not working

    https://community.familysearch.org/en/discussion/120300/my-temple-notifications-is-not-working

    https://community.familysearch.org/en/discussion/120300/my-temple-notifications-is-not-working

    IF, that is what you are experiencing; THEN, it is STILL a Problem/Issue ...

    Some ... 10½ Hours .... LATER ...

    [ ie. NOT addressed/fixed; as, yet ... ]

    I know, that this certainly does not help/assist; but, I just wanted to let you know, that you are not alone.

    [ ie. We are ALL in the SAME 'Boat' ... ]

    Brett

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  • Norm Jones
    Norm Jones ✭✭✭
    March 29, 2022

    After some experimentation I noticed that the notification bell icon on the home page and person page is not working. But it does work on other pages. If you are on a person page and select show all changes, the notification icon does work. I know it's not a solution to the problem, but at least you can still access your notifications in the interim while a proper solution is worked on.

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  • Brett .
    Brett . ✭✭✭✭✭
    March 29, 2022

    @Norm Jones

    It's 'Brett'.

    Just in passing ...

    I CANNOT get the "Notifications" 'Bell', to work, from ANY page/screen, in "Family Tree" of 'FamilySearch'.

    And ...

    I tried in the "Browser(s)" of:

    ▬ 'Google' "Chrome"; and/or,

    ▬ 'Mozilla' "FireFox"; and,

    ▬ 'Microsoft' "Edge'

    All, using the "Operating System" of "Windows 10".

    All, with the LATEST "Versions" of each.

    Just my thoughts.

    Brett

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  • Brett .
    Brett . ✭✭✭✭✭
    March 29, 2022

    @tammysmith3

    Tammy

    It's 'Brett'.

    Just in passing ...

    The 'Workaround', until the problem/issue, is addressed/fixed, is to use the URL:

    https://www.familysearch.org/notifications/

    Which takes one, to one's "Notifications"; where, the "Default", is the FIRST 'Category', of "Discoveries".

    [ ie. URL = https://www.familysearch.org/notifications/discoveries ]

    I hope, that this may help/assist, somewhat; as, 'Workaround'.

    Brett

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  • Norm Jones
    Norm Jones ✭✭✭
    March 29, 2022
    https://community.familysearch.org/en/discussion/comment/439606#Comment_439606

    It works on my computer, which is why I offered it as a workaround.

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  • StyerDaveJr08
    StyerDaveJr08 ✭
    March 30, 2022

    Still an issue for me. Dave

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  • Brett .
    Brett . ✭✭✭✭✭
    March 30, 2022

    @StyerDaveJr08

    Dave

    I am just another 'lowly' User/Patron ...

    [ And, I happen to be a Member of the Church ... ]

    Just in passing ...

    'Yes', we all know, including 'FamilySearch' ...

    'FamilySearch', is in the Process, of addressing/fixing such,

    But ...

    That Said ...

    It is NOT, as simple, as most of us think.

    They FIRST, have to find and identify, the cause; before, they can start to address/fix.

    "Programming"; and, "Coding"; and, especially, even, doing the remedial work, is NOT easy.

    We just need to be patient.

    I know, that this certainly does not help/assist; but, I hope, that this may provide you with, some additional, insight; and, perspective.

    And ...

    As an aside ...

    Of course ...

    In the interim ...

    There is ALWAYS, the 'Workaround', until the problem/issue, is addressed/fixed; which, is to use the URL:

    https://www.familysearch.org/notifications/

    Which takes one, to one's "Notifications"; where, the "Default", is the FIRST 'Category', of "Discoveries".

    [ ie. URL = https://www.familysearch.org/notifications/discoveries ]

    I hope, that this may help/assist, somewhat.

    Brett

    ps: One can simply just "Bookmark" that URL ... one then has quick and easy access ...

    .

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