PROGRAM MANAGER of Review Names .......... H E L P
I've been away from reviewing names for a couple of days and just logged on and did my first batch. Nothing has been fixed!!!! All the errors that have been reported are still occurring. In fact, I think it's getting worse. For many names I had to "match" the name three, four, and even five times before it would move on to the next name.
Are these problems being worked on?
Thanks.
Contact me if you want to discuss.
John
Best Answer
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John
A few years back it was quite common for managers and other employees to get involved in these forums (the main, former one was at "GetSatisfaction.com"). Suddenly, they all but disappeared.
Yes, you would have thought after all the "announcements" and general promotion of the "Get Involved" initiative they could have least hung around for a while, knowing there were bound to be teething problems and other queries, largely relating to a lack of written instructions / detailed advice.
Unfortunately, this "Community" forum is almost completely dependent on volunteer responses. And, no - just as with actual indexing problems (and others invoving problems in searching with the revised interface and "Family Tree" related issues) there is no way of communicating with FamilySearch managers or developers. We have to rely on the forum moderators to escalate specific concerns. You just might later receive a private message relating to these, but no guarantee and no way of sharing any such information with the rest of the community.
Regards - Paul
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Answers
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Unfortunately, the only advice you receive here comes from volunteers - rarely employees, but never managers. Hopefully, another participant can provide appropriate advice, based on their similar experiences with this project.
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Thanks for responding, Paul. Do you know if there is a way to contact an employee or manager?
You would think that the people responsible/involved in a program would review volunteer feedback. In almost all the videos I watch about FamilySeach content, the host expresses appreciation to the volunteers for their transcribing. It would be appropriate for the project managers to show the same gratitude and followup with the volunteers who are using the programs that they created.
John
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We don't know what is going on in tech with this new area but pretty sure they are working overtime and resolving issues especially since the 1950 Census is going to depend on some of the tech involved here. According to RootsTech they are going to be moving us to do much more of this type of review and making it personal. It would not surprise me one bit to see this as the future which means they are working hard to get a good base program. Also quite sure they know what the complaints are. This is the beginning of a huge step for accessing family research records! With missteps and all, it is exciting! Please don't expect it to be perfect in the beginning. Even babies have to take first steps before becoming Olympic athletes!
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Thank you for your continued feedback. In addition to our wonderful volunteers, engineers, product managers, and many employees work crazy hours to develop, support, and improve all FamilySearch products and features. Feedback is shared in multiple ways, including the FamilySearch community, and reviewed often in meetings, prioritized, and executed to continue improving FamilySearch products, tools, and resources. The Names Review volunteer activity is only a few weeks old, so we ask for your patience as the tools, processes, and experience continue to be improved. We appreciate your willingness to participate in volunteer activities that will help people around the world discover more about their ancestors.
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Unfortunately, I do not appreciated the Volunteer projects. How else can I get to know of my relatives than to research them? Only to find that "Volunteers" have previously added the information. Thus stealing 'my thunder." If this project must continue, would volunters put the source of their information and the reason they added.
Sometimes the notes says information was added as an update. Where did the vital information come from for the reason to make changes on individual pages? According to family history classes, individuals are encouraged to work on their direct lines. It is good etiquette allows individuals to learn and find their own family. Individuals who research their families have a greater appreciation for them when they put in the time and effort to learn about the ancestors. The project takes away that effort and opportunity to serve their families.
Please do away with Volunteer Project!
M
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You're talking about different volunteer projects...and I do not feel all of them should be removed.
Help with indexing is really needed!
And the Get Involved section has been one of the few places I've been able to find information about my relatives, since their names are often misspelled and hard to find otherwise.
Also, to be fair, FamilySearch is a community for genealogy. If you don't want to have your "thunder" taken away I would simply have a private family tree on my pc that isn't connected to any site, there are several programs to choose from.
I've had ppl add information about a relative and I was grateful for the help! I've even found a 4th cousin that I have been working with now to find more information about our family even though it might not be a direct line.....if it were, we wouldn't have found each other.
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