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Unable to download Get Involved app

Linda Tippets
Linda Tippets ✭
March 14, 2022 in Get Involved

When I try to download the app to my Android Samsung 4G phone and Samsung tablet I get the message "Your device isn't compatible with this version". I know my phone is ancient but the tablet isn't. What can I do?

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Best Answer

  • genthusiast
    genthusiast ✭✭✭✭✭
    March 14, 2022 edited March 14, 2022 Answer ✓

    This probably indicates specific programming to detect if the device is a tablet - and not allow broader device compatibility (to my knowledge there isn't anything you can do about the non-compatibility). You can use Get Involved in the browser (probably Chrome) on the tablet.

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Answers

  • Linda Tippets
    Linda Tippets ✭
    April 27, 2022

    Thanks for your response. I eventually got a "non-compatibility" notice and did what you suggested about using Chrome. It's not ideal, but it works.

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