Eradicating computer indexing bugs
I have enjoyed indexing and reviewing for many years, including an 18-month Family History Mission back in 2017-18. The new My Opportunities/Review Names is fascinating and fun. That being said, there are many major computer bugs/issues that need addressed if the goal is to provide everyone with the most correct records for their respective ancestors.
The computer has difficulty indexing multiple names across a row. For example one might find Susan B./Carpenter in the first two columns and Frank W. Wright in the third column (all on row 1) The computer will come up with "Susan Frank" or "Carpenter Wright" Every time this occurs, correct names 1 & 2 are not indexed and a fake name is indexed by the computer. It's a difficult review necessitating many edits. If missed, 2 real names are not indexed and a non-existing person is indexed.
Also, when there is a list of names in a column the computer will skip over or miss certain names even though they are clear and well written. If the reviewer just follows the "blue index boxes" it is easy to also miss the omitted names. Unfortunately there is currently no way to add missing names. Names were erroneously not indexed in typed, clearly written, block or cursive documents and ledgers.
Lately on well written records in Montana and Texas the computer was indexing most names three times and many four times. This was not a repeat glitch because the computer would spell some names differently; hence the computer was indexing each 3-4 times. This is very difficult while reviewing. If a name is repeatedly misspelled, do you edit and correct it 3-4 times? This makes some documents very tedious and too much unnecessary laborious.
Quite frequently when there are two initials, such as: Jayne "E. M." Smith, the computer will only index/catch one of the initials. I don't understand how this can happen unless the computer was unintentionally programmed to err.
My hope is that someone "in the know" will address or pass these major concerns on to the managers and programmers.