I am working with a1972 Family group sheet. There are 2 children who were baptised at 8 years old.

tonihellwig1

years old. Their baptism does not show up in family Search- the ordinance is green. How can I put their dates in the computer?

lookingfortheanswers

You will need to follow the instructions below from the FamilySearch Help Center:

What should I do when ordinances are missing in Family Tree?

Article Id: 1012

April 20, 2020

In Family Tree, you can encounter missing ordinance data. In some circumstances, you can take additional action.

No action necessary

If one of these explanations applies, no action is necessary. Family Tree is working as designed:

The person is still living, and the ordinances are listed as "Not Available."

• The person died before age 8, and the ordinances are listed as "Not Needed."
• The person died less than one year and one day ago, and the ordinances are listed as "Not Ready."
• The child was born after the parents were sealed, and the child's sealing-to-parent ordinance is listed as "Born in the Covenant."
• The ordinance shows the word "Completed" instead of the date. (The ordinance was completed and recorded on the same day as another ordinance.)

Next steps

If none of the situations apply, try one of these possible solutions: 

• For recently completed ordinances, wait 2 days to see if they appear in Family Tree.
• Check the Latest Changes list for a merge conducted in the last few days. Then wait 2 days for the merge to process. 
• Check for possible duplicates, and merge any that exist.
• Search Family Tree to see if you can find duplicates that the Possible Duplicates feature did not find.

Asking for assistance

If you cannot find the missing ordinances, reserve the family names to prevent someone else from duplicating the ordinances. Then contact FamilySearch through Community.

1. Sign into FamilySearch Community
2. Click FamilySearch Help tab.
3. Click Temple.
4. Click New Post (in Blue).
5. Click Ask a Question.
6. For the subject, enter Missing ordinances.
7. Provide details:
   1. Your relationship to the individual needing attention
   2. Information about the person (name, birth date, and ID number)
   3. How you know that the ordinances are complete.
8. Click Ask Question
9. Click the paper clip icon and attach a scanned copy of one of the following:
   • A temple-stamped family name card
   • A temple-stamped family group record form
   • A notification letter from the temple stating that ordinances were completed. Note: This is a carryover from an earlier process.

Related articles

Family Tree does not show the temple ordinances that I completed recently

What happens to a person's ordinances if his or her sex is changed in Family Tree?

Missing ordinance and membership information in Family Tree

The ordinances for a recently deceased individual are listed as "Not Ready"

How do I merge possible duplicates in Family Tree?

How do I merge duplicates in Family Tree by ID?

Why are ordinances "Not Available" for living people?