I’d like to leave Feedback but cannot find how
I’ve spent over an hour trying to find a way to leave feedback but cannot find how. I click everywhere I’m told but no feedback form. Even read all those helpful but unhelpful answers to everyone else’s questions about it to no avail. There is no question mark in the upper right hand corner????? Anyway, what I want to say is your attach/detach attachments for document information is the most confusing mess that needs to be altered. Nothing should be so complicated!!!! I just have to leave things unattached. If there’s no conflict of information it doesn’t seem to be a problem but if you already have one date then the document your adding has a different but correct date, I cannot get it to transfer. We shouldn’t have to take a computer course to figure it out. Just make it simple for the stupid.
Áine Ní Donnghaile ✭✭✭✭✭
Are you on a PC? a tablet? a Mac? Using the App?
The question mark is highlighted in this screenshot I just took of your question. It's in the same location when you are in the tree.
I'm using Windows 10, Chrome 99. I have seen some people comment that they can't see all the relevant buttons using a Mac and Safari.
I'm sorry you are having trouble attaching documents. Are you trying to attach an image of a record?0
The Source Linker (attach sources) is relatively simple. The left-hand side represents the record - the names/relations indexed - the right-hand side represents the persons/family in the Tree - the persons you selected to attach it to. A good record will either match the Tree or add additional person(s)/relations - a bad record won't match or mistakes similar people. Yes careful consideration is needed - but that's part of the needed process to prevent attaching incorrect records to incorrect people.
As far as where to submit Feedback - you did it (here in Community is the current option - but the Tree category should be selected for Source Linker). There is usually a Feedback link at the bottom of most Familysearch pages. That will bring you here to Community - and then you have to select the right Category (Family Tree) - and then click the 'ask a question' button (+ if on mobile).
If you are using the mobile app the Help menu is the method to contact Familysearch. If your system (Mac) is older and you are not seeing some options - you may need to update the OS/browser.0
Julia Szent-Györgyi ✭✭✭✭✭
If I'm interpreting your problem correctly, you're having trouble using Source Linker. Specifically, you want to be able to transfer conclusions from the index to Tree using Source Linker.
While this tool can do a limited range of such transfers, that is not its function, and it will not serve this purpose in all situations. Specifically, Source Linker will only add information. It will not replace any information. That is, if a field is currently empty on the profile, then Source Linker will offer to transfer the corresponding conclusion from the index entry into that empty field. However, if there already is a conclusion in a field, then you cannot use Source Linker to alter it or replace it.
What you should do instead is to go ahead and attach the source, making sure that the box is checked for tagging the conclusion in question.
If a source is tagged to a conclusion, it shows up in the right-hand column when you edit that conclusion, making it easy to transfer information.1
Here is a video about Source Linker that might help with a few tips/tricks: