I went in to sign in th Family Search . Previously Family Search ask me to reset my password Today

reddgayle5

Now they wont let me sign in today . How im I suspose to get in to family search?

reddgayle5

I reset my password. I used my password, which is my dogs name. which was a previous password. now when I go in to Family Search. I have been putting my password which is my dogs name. their saying its invalid. I dont know what to do in this situation

MDRMT

@reddgayle5

Thank you for contacting FamilySearch Community.

We apologize that you are having this trouble. It is very possible that the password you have chosen is not long enough or may not follow the rules we use for system passwords. To help you create a new password that will work for you, we have attached an article here that gives you rules our system follows for accepting passwords.

https://www.familysearch.org/en/help/helpcenter/article/what-are-the-rules-for-my-username-and-password

When running into this kind of problem the easiest thing to do is click on the "forgot password" link under the box where you normally put in your PW. The following article will give you detailed steps to follow which gives you the option to create a new password. Please write it down where you will know to look for it again.

https://www.familysearch.org/en/help/helpcenter/article/i-forgot-my-familysearch-password-or-username

We hope you are back in and running soon.