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How do we fix a problem where the indexed information that shows up as a research help does not matc

Michael Scott Vielstich
Michael Scott Vielstich ✭
February 27, 2022 edited July 30, 2024 in Search

How do we fix a problem where the indexed information that shows up as a research help does not match the image that is attached?

The latest example is for Johann Gottlied Luick, PID# K4RY-BLF. A record shows up under the name Xstoh. Gottlieb Luick. The indexed marriage information appears to be correct. However, when looking up the actual image, the image is from 1696. Johann was married in 1819. Therefore, we cannot even look on this film, as it is inaccurate. It appears that any time the film #begins with 105, the images do not match the indexed information.

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Answers

  • SarahNemelkaMansfield
    SarahNemelkaMansfield ✭
    February 28, 2022 edited May 24, 2023

    Hey Mike, hope Ginny's well :D

    Click on "not a match" next to Review and Attach

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