How do I help someone virtually

KellyLord

If someone gives me the batch number they are working on....where do I enter it so I can see it to help them?

Thank you!

Dellory Matthews

You can also open a shared batch while you have your own batch open.

genthusiast

Click the gear icon (after My Batches on the Web Indexing page - Enter the shared batch code. Example: MMMS-83P)> Open Shared Batch. That's one way ...

John Empoliti

Unfortunately, though, you won't be able to look at reference images when you open a shared batch. That can make it challenging to help when certain critical information might be on those images.

KellyLord

Thank you Dellory!