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How do I help someone virtually

KellyLord
KellyLord ✭
February 13, 2022 in Indexing

If someone gives me the batch number they are working on....where do I enter it so I can see it to help them?


Thank you!

0

Best Answer

  • Dellory Matthews
    Dellory Matthews ✭✭✭✭
    February 14, 2022 edited February 14, 2022 Answer ✓

    You can also open a shared batch while you have your own batch open.

    image.png


    0

Answers

  • genthusiast
    genthusiast ✭✭✭✭✭
    February 13, 2022 edited February 13, 2022

    Click the gear icon (after My Batches on the Web Indexing page - Enter the shared batch code. Example: MMMS-83P)> Open Shared Batch. That's one way ...

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  • John Empoliti
    John Empoliti ✭✭✭✭✭
    February 13, 2022

    Unfortunately, though, you won't be able to look at reference images when you open a shared batch. That can make it challenging to help when certain critical information might be on those images.

    0
  • KellyLord
    KellyLord ✭
    February 14, 2022

    Thank you Dellory!

    1
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