Home› Welcome to the FamilySearch Community!› FamilySearch Help› Indexing

authorization to work on a batch

ahowell3797272
ahowell3797272 ✭✭✭
January 31, 2022 in Indexing

why does it say I am not authorized to work on a batch if I have worked on that kind of batch before

0

Answers

  • PMLynch
    PMLynch mod
    January 31, 2022

    Did you sign in? You can access certain parts of family search with out signing in. Hope this is helpful.

    0
  • Melissa S Himes
    Melissa S Himes ✭✭✭✭✭
    January 31, 2022

    Try getting another batch and see if you can work on that batch. Sometimes we leave a batch up and the program signs us out, then you could try signing in again. But, it usually doesn't give you a warning like that if you are not signed in.

    If you can't get another batch to work on, you might need to do some computer housekeeping and clear your FS cookies, check your browser, etc.

    Let us know if you can't get into that batch, or a new one, for more instructions on housekeeping.

    0
  • annewandering
    annewandering ✭✭✭✭✭
    January 31, 2022

    Did you solve your issue, ahowell3797272? We are seeing you with a batch checked out.

    0
Clear
No Groups Found

Categories

  • 29.9K All Categories
  • 24.1K FamilySearch Help
  • 122 Get Involved
  • 2.7K General Questions
  • 442 FamilySearch Center
  • 460 FamilySearch Account
  • 4.4K Family Tree
  • 3.4K Search
  • 4.6K Indexing
  • 634 Memories
  • 6.5K Temple
  • 321 Other Languages
  • 34 Community News
  • 6.6K Suggest an Idea
  • Groups