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Several deceased members of my tree have been set to confidential

RoseUnderhill
RoseUnderhill ✭
January 26, 2022 edited July 16, 2024 in Family Tree

I see this has been asked before, but am not sure the best thing to do in my situation. Three seemingly random members of my tree have suddenly been set to confidential, despite all being listed as deceased (and born in the 1800s). I don't see how any of the entries could bring 'harm' to a community member (or indeed what that means), so am wondering if they were made confidential by mistake or glitch.

The entries in question are GSHR-NM3, GDRF-2PR, and GSHR-YZP. Two of the three were created several years ago by me, and have only just now changed. The other was created by me today and changed within minutes of creation.

Seeking guidance/explanation/advice as to who to contact about this. Thanks in advance!

Tagged:
  • Family Tree
  • Confidential records
  • Deceased in Private Space
0

Answers

  • Carla Tobler
    Carla Tobler ✭✭✭✭✭
    January 26, 2022

    @RoseUnderhill

    We are forwarding you request/concern to our Specialty Team for review. This specialty team may contact you with further information.

    0
  • RoseUnderhill
    RoseUnderhill ✭
    January 26, 2022

    Thank you!

    0
  • Paul W
    Paul W ✭✭✭✭✭
    January 26, 2022 edited January 26, 2022

    There seem to be a fairly high number of similar reports appearing in "Community" of late. Is anyone investigating whether there is a different reason for each one, or if this is due to some programming that is misidentifying individuals as needing to be set as confidential, when this is not required (by users) or necessary?

    1
  • RoseUnderhill
    RoseUnderhill ✭
    January 27, 2022

    I have a hunch it may be that the affected individuals in my tree were missing birthdates—in the case of the two individuals who were created in 2019, both were married to individuals born in the 1870s and had children born in the 1890s, so beyond my own personal knowledge that they were deceased, I was happy to list them as such without having access to their birthdates. The record I added earlier this week was a similar case—I had access to their name and marriage info, so added them to the tree even though I didn't have a birthdate as of yet.

    The connection (I think) is that all three records were ones which I modified on that day—in the case of the older records, to add birth/death dates. If there is some new, automatic process/algorithm that sets people to confidential on the basis of some fairly broad criteria (such as 'has no birth date', ignoring other context clues that would make it impossible for them to still be living), perhaps modifying the earlier records somehow made them newly visible to it.

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