Lots of mistakes when reviewing
I have reviewed a few batches and a couple of batches had so many mistakes, either spelling, date being missed off, year being missed off. I corrected them, is that what I am meant to do? Do the people that indexed them get informed of the mistakes so that they know what to do next time?
Answers
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As a reviewer, that is exactly what you are supposed to do. Correct the errors to match what is written or typed on the image itself. Make sure on the dates that you read the Field Helps for every project. Sometimes you may be surprised by the dates that are supposed to be captured.
Indexers and Reviewers are not informed of their mistakes, unless they are making a significant amount of errors. (That is my current understanding of the process).
Here is a link to a reviewing tutorial you may like to watch: FamilySearch Web Indexing - The New Review Process 2020
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Thank you Melissa, really helpful tutorial.
I think it would be helpful if there was a way that indexers knew when their batches had been reviewed and how correct they were.
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We all agree that there should be some way the indexers should see the results of the reviews so they can see their mistakes and learn from them. We don't mean it as a criticism but as a learning tool. How do they know if they are making a mistake unless someone either tells them or they see it for themselves? However, support does not want to do this since in the past, the way it was done caused hard feelings. Therefore, it would seem to me the only other way would be for support to notify the indexer of their particular error but I don't think they have enough members to do this either. Therefore, nothing improves. I'm sure all reviewers see the same error occurring over and over again. No one is notifying the indexer of that error and eventually that indexer is going to become a reviewer. All we can do is hope that when this person becomes a reviewer they see the batch done correctly and they realize their error and correct it in the future and don't change the correct batch into an incorrect one .
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I'm sure that reviewers make the same errors over and over too. That was the problem in the past - arbitrators who didn't read the project instructions and didn't know the general indexing guidelines. Giving good indexers bad information from a reviewer who hasn't a clue isn't very helpful either. This is why it must stay in the hands of the experts at FamilySearch to identify those indexers and reviewers who are making too many mistakes (computers can provide this type of analysis) and provide them the guidance they need.
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With the old program ( I forgot what it was called) , I stayed an indexer because I didn't want to apply as a reviewer. With that program I was able to see what was fixed after I submitted my batches. MANY times, I complained because so many things that I had right were changed to wrong info. We were graded as well. After complaining so much about how my work was being messed up, I was asked to apply for reviewer. I only liked the old program because we were able to see our mistakes and learn. Still as a reviewer I can make mistakes. I enjoy indexing more than reviewing, honestly.
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