How to fix deceased people of no historical significance that have somehow become confidential.
I have entered deceased people of no historical significance and they have somehow become confidential. How can I fix this so that they can be viewed by others?
Answers
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It is my impression/understanding that confidentiality usually has to do with "sensitive" areas of the world, not with historical significance. Unfortunately, the automated process that triggers this setting doesn't know the difference between "died as a soldier in a battle at __" and "lived and died in __", so it Gets It Wrong fairly frequently. I think the only way to get it fixed is to contact someone at FamilySearch, but nowadays that's a non-trivial task in itself.... Hopefully, a moderator here can get you in touch with the right people.
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John
I am just another 'lowly' User/Patron ...
Just in passing ...
Further to; and, in support of, what 'Julie' has already proffered ...
Short Answer: You CANNOT address/fix, the 'Status'; but, 'FamilySearch' CAN, if such is deemed appropriate.
Here are some "Knowledge Articles", in 'FamilySearch':
What are living and confidential people in Family Tree?
Why are deceased people on my list of Private People in Family Tree?
Do confidential people in Family Tree ever become public?
And ...
Just like 'Julie' mentioned ...
Hopefully, a "Moderator" [ ie. 'FamilySearch' "Support" ( Personnel) ], in this "Community.FamilySearch" Forum, will take this matter into the workings of 'FamilySearch' "Support", communicating with you directly via/though either, "E-mail"; or, "User Messaging", in 'FamilySearch', to better assist you.
I know, that this does not help/assist; but, I hope, that this may provide you with, some additional, insight; and, perspective.
Brett
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Thanks, Julie and Brett. The answer apparently is to delete the subject and re enter their details. Seems a bit extreme.
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John
It's 'Brett'.
Just in passing ...
'NO'; 'No'; 'no', that is NOT, the 'Answer' ...
Provided, that your "Confidential" individual/person, in your "Private Spaces", is "Deceased" ...
You DO NOT, have to "Re-Enter" them, AGAIN ...
'FamilySearch' "Support" ( Personnel ), CAN forward your case/matter, onto the "Department", in 'FamilySearch', that is responsible for "Confidential" People; and, provided, that your "Confidential" individual/person, in your "Private Spaces", DOES NOT really/actually need (ie. meet the criteria) to be marked; as, "Confidential"; THEN, the 'Staus' of "Confidential", CAN; and SHOULD, be "Removed", from that individual/person.
As, most likely, "Re-Entering" them, again, WILL (Only) just 'Triger', the 'Staus' of "Confidential"; being, APPLIED to the individual/person, that you re-entered.
Just my thoughts.
Brett
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Sorry, Brett, but that advice was from Family Search. I did it with one person of no historical significance that I had entered. It seemed to work. I must have made them confidential by mistake, but I have no idea how that happened
Thanks for your reply.
Regards, Kate (JohnCarroll70)
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I wonder if the "algorithm" has been changed fairly recently. Whilst accepting the points made by Julia and Brett, I do feel there have been a lot more similar reports of late, which perhaps indicates a problem / possible bug that is responsible for creating so many Deceased individuals with Confidential status.
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John
I DO NOT, know, who in 'FamilySearch' "Support", advised you of such ...
[ Possibly, Level ONE, personnel, (an inexperienced person) thought/via, Telephone; or, "Live ('On-Line') "Chat" ]
UNLESS ...
There has been a SIGNIFICANT "Change' in "Policy" ...
I reiterate ...
'FamilySearch' "Support" ( Personnel ), CAN forward your case/matter, onto the "Department", in 'FamilySearch', that is responsible for "Confidential" People; and, provided, that your "Confidential" individual/person, in your "Private Spaces", DOES NOT really/actually need (ie. meet the criteria) to be marked; as, "Confidential"; THEN, the 'Staus' of "Confidential", CAN; and SHOULD, be "Removed", from that individual/person.
And ...
The usual response in such matters is ...
WILL be, something like ...
Your question will be forwarded to a specialty team for review and resolution. You will be contacted by private message in Community from that team to gather more information.
[ As I have seen, on a number of occasions ... case in point ... ]
As such ...
Sometimes, the application, of the 'Status', of "Confidential Person", is just "Cautionary" ...
I have gotten, the 'Status' of "Confidential Person", lifted off a number of individuals/persons.
[ ie. Once, 'FamilySearch', investigated "Fully" ... ]
Both, for myself; and, for/on behalf of other Users/Patrons.
Hopefully, the "Moderators" [ ie. 'FamilySearch' "Support" (Personnel) ], here in the Forum, can take your particular matter, into the Working of 'FamilySearch' "Support", have such investigated; and, reviewed.
Good Luck.
Brett
Attention: @CJTobler ( FYI - Can you PLEASE, try, to help/assist, in this matter, 'Thank You', in advance. )
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We are sending you a private message for more information. Please watch for the red dot on the bell in the upper right-hand corner of your screen.
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Hi Brett, the advice to delete the person is actually on the website. Anyway, it didn't work. Kate
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Your question has been forwarded to a specialty team for review. This specialty team may contact you should they need further information.
Best wishes!
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Kate
'Yes' ...
An individual/person, can ONLY, be "Deleted", from the "Family Tree" Part, of 'FamilySearch', in the following circumstance ...
If, you "Created", that individual/person ; AND, if, you were the ONLY "Contributor", to that individual/person.
IF, "Any" OTHER User/Patron, made ANY "Contributions", whatsoever, to that individual/person; and, that includes, the likes of 'FamilySearch'; THEN, the "Delete Person", will NOT be available.
But ...
That Said ...
There was RECENT a Fault/Flaw, in the "System"; where, 'behind the scenes' actions, done by 'FamilySearch', that were NOT actually, "Contributions"; where, unfortunately, considered; as, being "Contributions", that MADE the "Delete Person", DISAPPEAR; and, be replaced, by "Delete Person Unavailable".
I advised, that there did seemed, to be, a problem/issue, with the "Delete Person", NOT; being available; when, in fact, it should have been; where, that was investigated; and, addressed/fixed, for FUTURE occurrences; but, such was NOT, "Back Dated"; so, that there are obviously, a number, of individuals/persons, who SHOULD have, the "Delete Person"; but, such have "Delete Person Unavailable".
Currently, 'FamilySearch', MUST correct, each of the PAST individuals/persons, in that predicament, on a case, by case, basis.
I doubt, that 'FamilySearch', will bother, to create a "Fix", to address, ALL the PAST occurrences, of such.
As such, would Not really, be worth the effort.
Brett
ps: Hopefully, now that, 'CJTobler' ( ie. a "Moderator"), has taken up the mantle, you MAY, be able to get the matter resolved (ie. the 'Status' of "Confidential Person", removed - Good Luck).
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