Cannot upload my 107MB GEDCOM file
Answers
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Hi Annie
Thank you for the additional information. We are forwarding your comments to the specialty team in hopes it helps them fix the problem.
We appreciate your patience.
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Gedcom is STILL not uploading - Two weeks now. Tech Dept needs to get this fixed...Thanks!
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Annie
Just in passing ...
You will need to be more patient ...
Unfortunately ...
All things considered ...
Two (x2) Weeks, is NOT very long, in the scheme of things ...
Sometimes, it can take a Month; or, even, Months, to address/fix such things ...
Please be aware ...
'FamilySearch', in NOT, a "Commercial" website.
'FamilySearch', is FREE, to ALL.
'FamilySearch', was created; and, is maintained, by the Church.
There are MANY competing priorities, in "Family Tree" (and, the OTHER Parts), of 'FamilySearch'; and, there are very LIMITED Resources (eg. Funds) available to 'FamilySearch'.
It is just a matter of waiting ...
I know, that this certainly does not help/assist; but, I hope, that this may provide you with, some additional, insight; and, perspective.
Brett
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Perhaps someone could post when the Gedcom upload feature is up and running?
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FYI
Welcome to the "Community.FamilySearch" Forum.
I am just another 'lowly' User/Patron ...
Just in passing ...
I am sure, that we WILL be advised, by 'FamilySearch', when the ability, to "Upload", GECOM Files, to 'FamilySearch', has been addressed/fixed.
As, such is a significant problem/issue, for MANY ...
Just my thoughts.
Brett
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The last time I successfully uploaded a Gedcom file was January 11th. I wanted to upload a new version a few days later, but "the problem" started, and I could not upload. My question to the tech department is, "What did someone do in that time period to change the upload program? If they knew that, maybe they could reverse it and fix the problem.
Brett, I am trying to be patient, but it is taking a lot more time to fix than would be expected from one of the most frequently used genealogy sites in the world - free or not.
I am anxious to get my latest version of my Gedcom file up, and then delete the older version, because the new tree contains error corrections and a lot more information (79,481 individuals). I do not want other researchers copying incorrect dates or places.
Annie
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Annie
Just in passing ...
I understand your situation; and, concern ...
But ...
That Said ...
The GEDCOM Files, that are "Uploaded", into the "Genealogies" Part, of 'FamilySearch', are "Really" ONLY, for "Search Purposes", they should NOT, be taken; as, DEFINITIVE "Proof"/"Evidence".
[ OTHER "Sources", SHOULD be consulted ... NEVER rely on only ONE "Source", of "Research" ... ]
There is no need, to panic; or, be overly concerned ...
Plus ...
IF, a GEDCOM File, that has been "Uploaded", into the "Genealogies" Part, of 'FamilySearch', is INCORRECT, that may provide the WRONG "Path" for "Research"; THEN, the answer, is SIMPLE, if one can, just "Delete"/"Remove" it.
NOT having, a "Replacement", GEDCOM File, "Uploaded", into the "Genealogies" Part, of 'FamilySearch', is certainly NOT, the 'End of the World'.
Now ...
That Said ...
Whereas ...
I would humbly suggest, that GEDCOM Files, should NOT be "Uploaded", into the "Family Tree" Part, of 'FamilySearch'.
Like MANY, I really wish, that 'FamilySearch', would just STOP, allowing the "Upload", of GEDCOM Files, into the "Family Tree" Part, of 'FamilySearch' altogether.
There is just NO need, to "Upload", a GEDCOM File, into the "Family Tree" Part, of 'FamilySearch' under ANY circumstance; even, if one's "Ancestral" Lines, are NOT already, in the "Family Tree" Part, of 'FamilySearch'.
As I always 'say', to User/Patrons, who mention, the "Upload", of a GEDCOM File, into the "Family Tree" Part, of 'FamilySearch' ...
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You can; but ...
Please, DO NOT, "Upload", a GEDCOM File, into the "Family Tree" Part, of 'FamilySearch'.
Upload, the GEDCOM Files, in the "Genealogies" Part, of 'FamilySearch', that is fine; but, please NOT, into the "Family Tree" Part, of 'FamilySearch'.
Some of the reasons, that Users/Patrons (like myself), DO NOT, want the ability, to upload, a GEDCOM File, into the "Family Tree" Part, of 'FamilySearch' are:
(1) It is most likely, that individuals/persons in a GEDCOM File, are ALREADY, in the "Family Tree" Part, of 'FamilySearch'; and, most Users/Patrons, DO NOT; even, take the time to 'look', to 'see', if anyone in their GEDCOM File, is already in "Family Tree", in some instances, negating the need to even upload the GEDCOM File.
(2) There has been (many) cases; where, Users/Patrons, using the "Compare" process (of the upload), have "Dismissed", a "Possible" Match, with an individual/person already, in "Family Tree"; so that, THEIR "Record", from their GEDCOM File, is loaded into "Family Tree", regardless; just so that, their "Record" appears in "Family Tree" (and, in some instances, for Members of the Church, so they can do the "Temple" Work, despite the fact, that the "Temple" Work, is ALREADY done, with the "Possible" Match, with the individual/person already, in "Family Tree").
(3) Even with the "Compare" process (of the upload), there has been (many) cases; where, Users/Patrons, have uploaded, THEIR version of an individual/person, in their GEDCOM File, on top of (ie. Over) an individual/person ALREADY, in the "Family Tree" Part, of "FamilySearch", that has been there for MANY years and is well documented and "Sources" - in many instances obliterating all of the documentation and "Sources".
(4) If an individual/person, is ALREADY, in the "Family Tree" Part, of "FamilySearch", there is NO need, to uploaded one's version of an individual/person, from one's own GEDCOM File - just take note of the the 'FamilySearch Person Identifier' (PID) of the individual/person, that is ALREADY, in "Family Tree"; and, one can go back later, to ensure what information/detail, is recorded and attached, for that individual/person. Just, DO NOT, uploaded one's version of an individual/person, in one's GEDCOM File, on top of (ie. Over) an individual/person ALREADY, in "Family Tree" - obliterating, all of the documentation and "Sources", ALREADY in place/on record.
(5) The "Hours" (sometimes "Days"; or, even, "Weekes") of work, by other Users/Patrons, that can be needed to CORRECT the DAMAGE, done by the "Upload", of a GEDCOM File, can be disheartening.
I am sorry ... 'off my soap box' ...
Enter (ie. 'Create') the individuals/persons, in the "Family Tree" Part, of 'FamilySearch', one at a time - on a one by one basis.
Many of the individuals/persons in a GEDCOM File, most probably, ALREADY exist in, the "Family Tree" Part, of 'FamilySearch'.
Only one or two generations of the "Living" individuals/persons; and, perhaps, maybe, only one or two generations of the "Deceased" individuals/persons, may be required to be entered/input, into the "Family Tree" Part, of 'FamilySearch"; BEFORE, some of the "Deceased" individuals/persons, from one's Ancestral Lines, ALREADY existing, in the "Family Tree" Part, of 'FamilySearch', are discovered.
Use the "Find" facility/function/feature to Search, the "Family Tree" Part, of 'FamilySearch', one may be surprised to find some (if not, many) of them already there.
Many well established and documented (eg. "Sourced") individuals/person, in the "Family Tree" Part, of 'FamilySearch', have been RUINED, by the "Upload", of a GEDCOM File, into the "Family Tree" Part, of 'FamilySearch'.
I hope, that this puts things into perspective.
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So ...
That Said ...
Just be patient ...
Brett
ps: You may not have been around too long ... addresses/fixes, CAN often, take SOME time ...
pps: SORRY; but, ...
There are MANY more IMPORTANT "Things", than the "Upload", of GEDCOM Files, into 'FamilySearch'
Again ...
'FamilySearch', in NOT, a "Commercial" website.
'FamilySearch', is FREE, to ALL.
'FamilySearch', was created; and, is maintained, by the Church.
There are MANY competing priorities, in "Family Tree" (and, the OTHER Parts), of 'FamilySearch'; and, there are very LIMITED Resources (eg. Funds) available to 'FamilySearch'.
.
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Brett -
- I have been using Family Search for two decades. "Free" has nothing to do with it.
- I use vital records for additions to my tree of over 79,500 individuals.
- I have researched genealogy for almost 50 years.
Best wishes!
Annie
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Annie
It is quite SAD, that you consider, being a FREE, non-commercial, website, has nothing to do with it ...
I happen to be a Member of the Church ...
I have been using, 'FamilySearch', and, its predecessors, for even longer, almost x40 Years now.
My "Ancestral" Lines, must number, well over 500,000, by now.
And, I have been doing Genealogy/Family History, since I was a young Child, for almost x60 Years now.
[ And, that was before, becoming a Member of the Church ... ]
Regardless ...
Please be patient.
I am certain, that the ability, to "Upload", GEDCOM Files, into 'FamilySearch', will be addressed/fixed, ASAP.
Best wishes, to you too.
Brett
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Same problem here. I cannot update my FamilySearch gecom. It is 30 megs but FamilySearch gedcom upload says it cannot upload a gedcom "over 300 megs". This has been going on for quite a while now and I don't understand why the situation has not been rectified. It used to work smoothly.
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FYI
Welcome to the "Community.FamilySearch" Forum, with what appears to be your first post.
I am just another 'lowly' User/Patron ...
Just in passing ...
The situation, is somewhat easy, to understand ...
ONE very small; and, rather insignificant "Change", in a "System", CAN ultimately, have, dire; or, even, disastrous, consequences/effects, on ANY "Other", Part of the "System".
Plus, sometimes, "External" Factors may be the cause ...
eg.
A "Change" in the GEDCOM "Standard", that has NOT being applied to either, the "System" CREATING the GEDCOM File; or, the "System" RECEIVING the GEDCOM File (ie. In this case 'FamilySearch'); or, BOTH ...
And ...
As, I have ALREADY proffered, in this post ...
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All things considered ...
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Sometimes, it can take a Month; or, even, Months, to address/fix such things ...
Please be aware ...
'FamilySearch', in NOT, a "Commercial" website.
'FamilySearch', is FREE, to ALL.
'FamilySearch', was created; and, is maintained, by the Church.
There are MANY competing priorities, in "Family Tree" (and, the OTHER Parts), of 'FamilySearch'; and, there are very LIMITED Resources (eg. Funds) available to 'FamilySearch'.
It is just a matter of waiting ...
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Sorry ...
That Said ...
There are MANY more IMPORTANT "Things", than the "Upload", of GEDCOM Files, into 'FamilySearch'.
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I know, that this certainly does not help/assist; but, I hope, that this may provide you with, some additional, insight; and, perspective.
Brett
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We have great news. We just received word that the GEDCOM issue is now resolved. They are closing your case. Thank you for your patience. Cheers.
Please let us know if you have further problems with your file.
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Sanra -
There's a new Gedcom uploading problem... Files are stuck on "processing" and never fully uploaded. I kept trying...and now have 5 files stuck like this - and can't delete them.
Annie
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When did you last clear cookies. The multiple file uploads that did not finish may be blocking things somehow.
Try the following.
Cookies are small pieces of code that FamilySearch and other websites store on your computer. Using cookies allows FamilySearch to customize your experience for you. You can often solve the problems like the following by deleting the cookies stored on your computer:
- Your computer does not respond quickly and efficiently execute your commands.
- Data on FamilySearch displays poorly or not at all.
Steps (website)
- Go to https://familysearch.org/cookies.
- When the Reset your cookies? appears, click Yes.
- (Optional) Reset your cookie preferences, if you do not like the default choice. Instruction are listed in the related articles, below.
Note: This feature only removes FamilySearch cookies from your browser.
Steps (mobile)
The FamilySearch mobile apps do not use cookies.
If, however, you access the FamilySearch.org website on a mobile device through a browser, the cookie preferences are used. You can delete them as described for the website.
If clearing cookies does not resolve the issue, please let us know your browser name, browser version, and your operating system. A screenshot would be helpful.
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Hi, Sanra!
I did clear the cookies and reset...but that seems to have no effect. I am hoping someone can get these uploading attempts to either be deleted or finish, so I can delete them. I would like to upload a revised file, but am concerned now that it would just add to the other failed attempts.
Annie
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We forwarded your case again. They may contact you if they have more questions.
Hoping for success.
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Many thanks! I finally seem to be having one successful upload - It's "comparing" right now. Still need help with deleting the other failed attempts.
Annie
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Uploading the Gedcom went perfectly and all the Gedcoms in "processing limbo" have been deleted! Please tell your Tech Team "many thanks" for me! Their help is very appreciated!
Annie
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Thank you Annie. Tech team appreciates your comment. Cheers.
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Hi Annie,
We have been advised to let you know GEDCOM uploading/processing issue is resolved. Hope it continues to work well for you.
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Sanra - So far, everything is working perfectly! Thank you for all your help!
Annie
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I seem to be having the same problem again... Uploading gets as far as the Processing of the number of individuals, but doesn't go to Compare...
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